Why Read This
CIOs and IT strategists participating in strategic planning must bring to the discussion an understanding of emerging business trends. This section of Forrester's BT Strategic Planning playbook provides our take on the important emerging business trends CIOs need to plan for. Each of the trends identified in this research has the potential to transform future business. In addition, we call out where we see a trend will have a profound impact on a specific industry. Through regular updates, we'll keep CIOs on top of the trends that matter.
Tags: Application Development, Business & IT Alignment, Customer Analytics, Customer Data Integration, Customer Relationship Management (CRM), Enterprise Collaboration, Enterprise Web 2.0, Information Management, IT Management, Mobile Application Development, Packaged Applications, Strategy & Strategic Planning, Strategy, Planning, & Governance of IT, Tech Sector Economics, Technology