Web Site Review Workshop
Forrester's Web Site Review Workshop quickly teaches you how to review a site with the objectivity and expertise of a Forrester analyst. In this two-day intensive training session, Forrester analysts provide you with a tested method for assessing your B2C or B2B Web site, extranet, or intranet — as well as your competitors' sites.
At Forrester's Web Site Review Workshop, you walk away with:
- A strong understanding of how to review a site objectively.
- The ability to evaluate your site using a scorecard of 25 criteria.
- Knowledge on how to identify and discuss site design strengths and flaws.
- A proven methodology that can be repeated and taught to colleagues.
When visitors to your site effectively and efficiently accomplish their goals, that means success for your company. Forrester's evaluation methodology helps you understand the interface design principles that enable your users to achieve their goals or prevent them from doing so and how this affects your business objectives.
This Workshop is designed for directors or VPs of marketing, communications, eCommerce, or site design managers — anyone who needs a proven methodology for evaluating Web site user experience.
"Very valuable. You can never have a substitute for explanation and examples of what makes a good and bad Web site. It all may seem common sense, but you have to put theories and practical issues into context."
"As we evolve a relatively mature Web site, it becomes essential that we understand Web design and usability and implement our findings. This session helps prepare us for this task."
Explore other Customer Experience Consulting options:
Learn about our other Customer Experience Workshops
Find out about our hands-on Customer Experience Reviews
We can also conduct on-site Workshops at your company. Contact us at the information below for more information. |
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The Customer Experience Value Chain
Find out why the Customer Experience Value Chain is so critical to your business from Forrester Vice President Bruce D. TemkinWatch video  Listen to MP3 
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For More Information
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