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The reporting structure of an IT organization affects how roles operate in that shop. The structure must support the goals of the organization and be consistent with its culture and capabilities....

Vision: The Portfolio Management And PMO Playbook
Before IT can transition to business technology (BT) and become an effective partner with the business, the two groups of leaders must completely rethink the way they plan and execute — and...
Organization: The CIO's Mobile Engagement Playbook
Mobile touches every part of your business. Customers crave apps to access your core services. Employees keep work moving forward from any location — meeting room, kitchen table, or soccer...

Put "People Change" Front And Center
Change management is an ongoing organizational process due to the continual change that characterizes today's business. The repercussions of not handling change well include lost revenue, lower staff...
Road Map: The Content Management Playbook
This report outlines the enterprise content management (ECM) road map for enterprise architecture professionals working on content management. An ECM road map that maps the ECM components to a time...
With the advent of Agile development, business analysts (BAs) have to prove their worth in a developer-centric environment where their role may be seen as nonessential. BAs need to navigate the...

How The Top 10 Providers Stack Up In A Newly Divided Market
Demand for business agility fuels adoption of Agile development techniques that can deliver differentiating business technology (BT) solutions within accelerated time frames. Agile development...

Build/Buy Capabilities: The Agile And Lean Playbook
Agile and Lean transformations depend to a great extent on cultivating a good sourcing ecosystem. The decisions you make around the partners and providers supporting your transformation and projects...
Planning Methods: The EA Method Playbook
In most businesses today, technology has become a strong driver for innovation. The fruits of technology innovation are experienced all across the business model — from the point of customer...
Policy And Procedures: The Agile And Lean Playbook
While companies are increasingly adopting Agile, for the most part these processes remain limited to the single project level. Agile thought leaders have not provided much clear or detailed guidance...

Assessment Framework: The Services Sourcing Playbook
As more companies look to external IT services providers to help them both innovate and optimize, they must assess how mature their outsourcing capability is to utilize the right engagement models...

Road Map: The BT Strategic Planning Playbook
The early stages of the business technology (BT) strategic planning framework identify business strategies and associated technologies to support the business cycle. These stages involve identifying...

A growing number of organizations delivering project-based services to customers seek business apps that more fully reflect that project focus and apply it to business-processes-powering project...
Business Services Unify Portfolios And Help Firms Manage Business Change
Business capability maps are an excellent conceptual tool for planning and assessment. But your business runs on the physical implementation of people, process, information, and technology, and while...
An enterprise architecture (EA) tool can be a significant investment because of both the cost of the purchase or subscription and the cost of implementation. The best approach to demonstrate value is...

What Business And IT Can Learn From Each Other To Work More Effectively
Project management offices (PMOs) fail far too often: 50% fail within two years, primarily due to a lack of executive support and the PMO's failure to deliver real value. Prevent this outcome by...

Much has been written about the benefits of Agile development, and it has been proven that Agile development teams consistently deliver higher-quality applications faster than those that follow...
Challenges Breed Opportunities
Forrester Research and the Project Management Institute (PMI) recently hosted a survey regarding the state of the project management office (PMO) in 2011. The survey garnered 693 respondents, and the...
Today more than ever, organizations must make visible the connection between strategic planning and execution. Creating a balanced portfolio of projects is an appropriate start, but all too often...

Forrester's AD&D Community Weighs In On Projects With Multiple Project Managers
Over the past few months, we reached out to The Forrester Community For Application Development & Delivery Professionals to find out if a project can succeed with more than one project manager (PM)....
Part 2 Of A Three-Part Series On Why Key IT Roles Failed
There are a number of roles in IT that can significantly change the organization for good or bad. Through a combination of surveys, interviews, and consulting engagements, we gathered in-depth...

The next-generation project management office (PMO) adds to the traditional PMO skill set of managing demand, providing oversight, and ensuring compliance by innovating through new practices and...
Tackling Today's Challenges To Prepare For Tomorrow
As the economy continues to recover, firms are looking at how to prepare for growth while maintaining a lean approach. Because of this, project management offices (PMOs) are continually evolving...
Open Yet Integrated Is the Name Of The Game
In 2011, project portfolio management (PPM) solutions bring more options to potential customers; however, these choices also force application delivery leaders to think longer term before investing....
Demand management (DM) describes an enterprisewide optimization approach for business processes and technology usage. When managed well, DM will help business process executives effectively resolve...