Forrester

For Infrastructure & Operations Professionals

Report:Strategic Benchmarks 2013: IT Infrastructure

Benchmarks: The IT Infrastructure Playbook

This report provides IT infrastructure and operations (I&O) professionals with strategic benchmarks to compare their IT infrastructure budgets, priorities, motivations, and technology adoption to...

• Downloads: 355

For Infrastructure & Operations Professionals

Report:Seven Business Technology Resiliency Lessons Learned From Superstorm Sandy

Key Takeaways That Can Help You Strengthen Your Business Continuity And Disaster Recovery Plans

In late October 2012, Superstorm Sandy barreled through the Caribbean and the eastern US, affecting almost half of the states in the US. The storm left millions without access to basic...

• Downloads: 94

For Infrastructure & Operations Professionals

Report:Master The Eight Disruptors That Will Transform Business Technology Resiliency In 2013

Landscape: The Business Technology Resiliency Playbook

This report defines and dissects the intersections and future directions of the solutions that make up the business technology (BT) resiliency landscape. It also identifies and catalogs the vendors...

• Downloads: 400
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For Infrastructure & Operations Professionals

Report:Join Forces Across IT And The Business For A Successful BT Resiliency Program

Organization: The Business Technology Resiliency Playbook

Who? What? Where? When? How? It's the question of "who?" that often stymies infrastructure and operations (I&O) professionals when it comes to business technology (BT) resiliency programs. Who is...

• Downloads: 149
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For Infrastructure & Operations Professionals

Report:Assess The Maturity Of Your Business Technology Resiliency Program

Assessment: The Business Technology Resiliency Playbook

This report provides the maturity assessment of Forrester's solution for infrastructure and operations (I&O) executives looking to build their business technology (BT) resiliency strategy. We...

• Downloads: 309
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For Infrastructure & Operations Professionals

Report:Move Beyond Disaster Recovery And Prepare For Business Technology Resiliency

Vision: The Business Technology Resiliency Playbook

This report outlines the vision of Forrester's solution for infrastructure and operations (I&O) executives planning their organization's business technology (BT) resiliency strategy — the...

• Downloads: 597
• Comments: 1
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For Infrastructure & Operations Professionals

Report:Benchmark The Performance Of Your Business Continuity Program

Benchmark: The Business Technology Resiliency Playbook

This report outlines Forrester's solution for infrastructure and operations (I&O) leaders to benchmark the performance of their business continuity (BC) programs as part of their broader business...

• Downloads: 366
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For Infrastructure & Operations Professionals

Report:Build The Always-On, Always-Available Extended Enterprise

Executive Overview: The Business Technology Resiliency Playbook

In today's world of 24x7x365 global operations and competition, downtime results not only in immediate lost revenue and productivity, but also in lasting damage to corporate reputation that erodes...

• Downloads: 413
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For Infrastructure & Operations Professionals

Report:Justifying The Business Case For Business Technology Resiliency

Business Case: The Business Technology Resiliency Playbook

This report outlines Forrester's guidance for a business technology resiliency (BTR) business case. This is a critical step when securing funding because management is often reluctant to fund...

• Downloads: 2111
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For Infrastructure & Operations Professionals

Report:Develop Your Business Technology Resiliency Balanced Scorecard

Performance Management: The Business Technology Resiliency Playbook

This report outlines Forrester's solution for developing effective objectives and metrics for business technology resiliency (BTR) programs. The current state of BTR metrics is unsatisfactory —...

• Downloads: 437
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For Infrastructure & Operations Professionals

Report:An Infrastructure And Operations Pro's Guide To Cloud-Based Disaster Recovery Services

You Must Include These Services In Your Five-Year Road Map

Historically, disaster recovery (DR) preparedness required substantial time and financial investment. For many, DR was out of reach, and for others, it was a burdensome task that often felt like an...

• Downloads: 915
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For Infrastructure & Operations Professionals

Report:Building The Always-On, Always-Available Extended Enterprise

Three Steps To Get You On The Path To Running 24x7x365 Services

The extended enterprise of internal employees to external customers, partners, and suppliers expect services to be delivered to them 24x7x365 in a seamless fashion. But running an always-on,...

• Downloads: 347

For Infrastructure & Operations Professionals

Report:Market Overview: Disk Libraries, Q1 2012

Identity Crisis No More: The Backup Market Shifts From Virtual Tape To Treating Disk As Disk In Open Systems Environments

The use of disk in backup environments has been accelerating for several years. We've now reached a point where most infrastructure and operations (I&O) professionals are using disk in some way,...

• Downloads: 350

For Infrastructure & Operations Professionals

Report:Disaster Recovery Exercises Fall Short Of The Finish Line

It's Time To Get Back In Shape With These 10 Tips For Improved Drills

If you woke up tomorrow and someone or something compelled you to run a marathon, how would you fare? It's highly doubtful that you would successfully run the 26.2 miles without months of training,...

• Downloads: 363

For Infrastructure & Operations Professionals

Report:Updated 2011: A Sample IT Infrastructure And Operations Balanced Scorecard

The Balanced Scorecard is built around four dimensions that have been adjusted for use in information technology: the value perspective, the customer orientation perspective, the operational...

• Downloads: 62

For Infrastructure & Operations Professionals

Report:Updated 2011: Building The IT Infrastructure And Operations Balanced Scorecard

Metrics are the Achilles' heel of many infrastructure and operations (I&O) departments. Many firms don't know which metrics to use, or how to collect the data they need for the metrics, while others...

• Downloads: 912
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For Security & Risk Professionals

Report:Lessons Learned From The 2011 Japanese Crisis

Ten Key Lessons That Can Help You Strengthen Your Business Continuity And Disaster Recovery Plans

Earthquakes, tornadoes, monsoons, hurricanes, flooding, and other severe natural disasters have brought alarming devastation to regions around the world over the past several years. As the human,...

• Downloads: 416

For Infrastructure & Operations Professionals

Report:Updated Q3 2011: Backup Versus Archiving: Firms Need Separate Strategies For Each

"What's the difference between a backup and an archive?" and "Do I need to have separate backups and archives?" are two common questions that Forrester receives from enterprise clients. Despite the...

• Downloads: 582
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For Infrastructure & Operations Professionals

Report:The ROI Of Building Versus Leasing A Data Center

This is a workbook to help you analyze the TEI of building versus leasing a data center.

• Downloads: 52

For Infrastructure & Operations Professionals

Report:Build Or Buy? The Economics Of Data Center Facilities

A Total Economic Impact™ Analysis Uncovers That For Most Companies Leasing A Data Center Is More Economical Than Building One

Data centers are running low on space, power, and cooling. When it comes time to provision new data center capacity, IT infrastructure and operations (I&O) professionals are faced with the critical...

• Downloads: 1052

For Infrastructure & Operations Professionals

Report:Develop Your Road Map For Business Technology Resiliency Tools

Road Map: The Business Technology Resiliency Playbook

This report outlines Forrester's solution to help IT infrastructure and operations (I&O) leaders develop their road map of business technology (BT) resiliency tools using Forrester's...

• Downloads: 905
• Comments: 2
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For Infrastructure & Operations Professionals

Report:State Of Enterprise Disaster Recovery Preparedness, Q2 2011

Five Trends In Disaster Recovery Preparedness, 2007 Through 2010

Advancements in virtualization, hardware performance, and efficiency have given infrastructure and operations (I&O) leaders a wealth of options for delivering great services faster and more cheaply...

• Downloads: 598

For Infrastructure & Operations Professionals

Report:Wake-Up Call: You Aren't Ready For A Disaster

Spending, Testing, And Maintenance Of DR Plans Are Down, But Confidence Levels Are Up

How would you rate your ability to recover your data center in the event of a site failure or a disaster? The vast majority of your peers surveyed in a 2010 joint Forrester Research/Disaster Recovery...

• Downloads: 586

For Infrastructure & Operations Professionals

Report:Updated Q4 2010: Market Overview: Backup Software-As-A-Service

The First Of Many IT Ops-Focused SaaS Offerings

It's been almost two years since we last produced this report, and during that time the vendor landscape has changed considerably; however, one constant remains true: Backup is a struggle for both...

• Downloads: 859

For Infrastructure & Operations Professionals

Report:Market Overview: Enterprise-Class Backup And Recovery Software

Backup is not the sexiest process in infrastructure and operations; it's akin to getting your teeth cleaned: necessary, but often painful. Many enterprises struggle with exponential data growth,...

• Downloads: 875
• Comments: 1
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