Forrester Research : Analyst

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Rachel A. Dines

Senior Analyst serving Infrastructure & Operations PROFESSIONALS

Find Rachel on:
Blog: Infrastructure & Operations Blog

Rachel serves Infrastructure & Operations Professionals. Her research focus is on IT continuity and disaster recovery services and technologies, next-generation high availability and backup, and data center strategies. Additionally, Rachel conducts research on infrastructure and operations metrics.

Previous Work Experience

Prior to her current role as an analyst, Rachel was a researcher on Forrester's infrastructure and operations team. She interviewed hundreds of I&O professionals, data center operators, and technology vendors while conducting primary and secondary research for research reports and consulting engagements.

Education

Rachel holds a B.A. in art history and computer science from Smith College.

Research Coverage:

Backup & Recovery, Balanced Scorecard, Business Continuity & Disaster Recovery, Dell, Hewlett-Packard (HP), High Availability/Fault Tolerance, IBM, IT Infrastructure & Operations, Metrics

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8 results in Reports

Rachel A. Dines
Past 12 months

For Infrastructure & Operations Professionals
Report:Move Beyond Disaster Recovery And Prepare For Business Technology Resiliency
Vision: The Business Technology Resiliency Playbook
Rachel A. Dines, Stephanie Balaouras, Eveline OehrlichSeptember 13, 2012
This report outlines the vision of Forrester's solution for infrastructure and operations (I&O) executives planning their organization's business technology (BT) resiliency strategy — the...
- Downloads: 597
- Comments: 1
- Rating:
For Infrastructure & Operations Professionals
Report:Build The Always-On, Always-Available Extended Enterprise
Executive Overview: The Business Technology Resiliency Playbook
Stephanie Balaouras, Rachel A. DinesAugust 8, 2012
In today's world of 24x7x365 global operations and competition, downtime results not only in immediate lost revenue and productivity, but also in lasting damage to corporate reputation that erodes...
- Downloads: 413
- Rating:
For Infrastructure & Operations Professionals
Report:Master The Eight Disruptors That Will Transform Business Technology Resiliency In 2013
Landscape: The Business Technology Resiliency Playbook
Rachel A. DinesFebruary 15, 2013
This report defines and dissects the intersections and future directions of the solutions that make up the business technology (BT) resiliency landscape. It also identifies and catalogs the vendors...
- Downloads: 400
- Rating:
For Infrastructure & Operations Professionals
Report:Strategic Benchmarks 2013: IT Infrastructure
Benchmarks: The IT Infrastructure Playbook
Richard Fichera, Dave Bartoletti, Henry Baltazar, Andre Kindness, Rachel A. DinesMay 8, 2013
This report provides IT infrastructure and operations (I&O) professionals with strategic benchmarks to compare their IT infrastructure budgets, priorities, motivations, and technology adoption to...
- Downloads: 355
For Infrastructure & Operations Professionals
Report:Benchmark The Performance Of Your Business Continuity Program
Benchmark: The Business Technology Resiliency Playbook
Stephanie Balaouras, Rachel A. DinesSeptember 10, 2012
This report outlines Forrester's solution for infrastructure and operations (I&O) leaders to benchmark the performance of their business continuity (BC) programs as part of their broader business...
- Downloads: 366
- Rating:
For Infrastructure & Operations Professionals
Report:Assess The Maturity Of Your Business Technology Resiliency Program
Assessment: The Business Technology Resiliency Playbook
Rachel A. DinesOctober 15, 2012
This report provides the maturity assessment of Forrester's solution for infrastructure and operations (I&O) executives looking to build their business technology (BT) resiliency strategy. We...
- Downloads: 309
- Rating:
For Infrastructure & Operations Professionals
Report:Join Forces Across IT And The Business For A Successful BT Resiliency Program
Organization: The Business Technology Resiliency Playbook
Rachel A. DinesJanuary 31, 2013
Who? What? Where? When? How? It's the question of "who?" that often stymies infrastructure and operations (I&O) professionals when it comes to business technology (BT) resiliency programs. Who is...
- Downloads: 149
- Rating:
For Infrastructure & Operations Professionals
Report:Seven Business Technology Resiliency Lessons Learned From Superstorm Sandy
Key Takeaways That Can Help You Strengthen Your Business Continuity And Disaster Recovery Plans
Rachel A. DinesApril 12, 2013
In late October 2012, Superstorm Sandy barreled through the Caribbean and the eastern US, affecting almost half of the states in the US. The storm left millions without access to basic...
- Downloads: 94

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Rachel A. Dines

Senior Analyst serving Infrastructure & Operations PROFESSIONALS

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For Infrastructure & Operations Professionals

Report:Move Beyond Disaster Recovery And Prepare For Business Technology Resiliency

For Infrastructure & Operations Professionals

Report:Build The Always-On, Always-Available Extended Enterprise

For Infrastructure & Operations Professionals

Report:Master The Eight Disruptors That Will Transform Business Technology Resiliency In 2013

For Infrastructure & Operations Professionals

Report:Strategic Benchmarks 2013: IT Infrastructure

For Infrastructure & Operations Professionals

Report:Benchmark The Performance Of Your Business Continuity Program

For Infrastructure & Operations Professionals

Report:Assess The Maturity Of Your Business Technology Resiliency Program

For Infrastructure & Operations Professionals

Report:Join Forces Across IT And The Business For A Successful BT Resiliency Program

For Infrastructure & Operations Professionals

Report:Seven Business Technology Resiliency Lessons Learned From Superstorm Sandy

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