Forrester

For Infrastructure & Operations Professionals

Report:The Evolving Infrastructure And Operations Organization

Recent data shows that more than half of infrastructure and operations (I&O) departments are in a state of flux and are either considering or actively moving to a new organizational model. For many,...

• Downloads: 2495

For Infrastructure & Operations Professionals

Report:Justifying The Business Case For Business Technology Resiliency

Business Case: The Business Technology Resiliency Playbook

This report outlines Forrester's guidance for a business technology resiliency (BTR) business case. This is a critical step when securing funding because management is often reluctant to fund...

• Downloads: 2094
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For Infrastructure & Operations Professionals

Report:Building The IT Infrastructure And Operations Balanced Scorecard

The Eight Essential Metrics That Infrastructure And Operations Should Be Measuring

"You can't manage what you can't measure" is the stated adage, but when it comes to infrastructure and operations (I&O), what to measure is the first challenge. Many firms don't know which metrics to...

• Downloads: 2135

For Infrastructure & Operations Professionals

Report:Best Practices: Aligning Your Infrastructure And Operations Department Around Virtualization

Getting the most out of virtualization requires firms to overcome cultural divides that exist within even the most functional of IT departments. Persuading the business to make the upfront investment...

• Downloads: 1645

For Infrastructure & Operations Professionals

Report:Inquiry Spotlight: Infrastructure & Operations Organizational Structures, Q1 2009

Infrastructure and operations (I&O) departments are currently in a state of flux. Beyond increasing centralization, I&O departments are reorganizing to become service-oriented or are at least...

• Downloads: 1367

For Infrastructure & Operations Professionals

Report:The Forrester Wave™: Disaster Recovery Services Providers, Q2 2010

IBM, HP, SunGard, And ICM Lead, Verizon Close Behind

In Forrester's 64-criteria evaluation of disaster recovery services providers, we found that IBM, HP, SunGard, and ICM led the pack due to their best-in-class core disaster recovery services and...

• Downloads: 1242

For Infrastructure & Operations Professionals

Report:The State Of Infrastructure And Operations Reorganizations, Q4 2009

Infrastructure and operations (I&O) departments are currently in a state of flux. In our Q4 2009 Global IT Infrastructure & Operations Organizational Structures Online Survey, more than 80% of...

• Downloads: 10

For Infrastructure & Operations Professionals

Report:A Sample IT Infrastructure And Operations Balanced Scorecard

The Balanced Scorecard is built around four dimensions that have been adjusted for use in information technology: the value perspective, the user orientation perspective, the operational excellence...

• Downloads: 27

For Infrastructure & Operations Professionals

Report:Inquiry Spotlight: Data Center Facilities, Q2 2009

In 2008, Forrester fielded 231 inquiries on data centers from IT end user professionals, with 137 on data center facilities specifically. Since when does IT care about data center facilities? Since...

• Downloads: 830

For Infrastructure & Operations Professionals

Report:The Past, Present, And Future Of Replication

Upgrade Continuity And Recovery With Replication

Tape is not dead, and in fact, a large number of companies still rely heavily on tape for disaster recovery (DR). Tape is affordable and removable, but as the requirement to recover IT services after...

• Downloads: 953

For Infrastructure & Operations Professionals

Report:Build Or Buy? The Economics Of Data Center Facilities

A Total Economic Impact™ Analysis Uncovers That For Most Companies Leasing A Data Center Is More Economical Than Building One

Data centers are running low on space, power, and cooling. When it comes time to provision new data center capacity, IT infrastructure and operations (I&O) professionals are faced with the critical...

• Downloads: 1040

For Infrastructure & Operations Professionals

Report:Market Overview: Enterprise-Class Backup And Recovery Software

Backup is not the sexiest process in infrastructure and operations; it's akin to getting your teeth cleaned: necessary, but often painful. Many enterprises struggle with exponential data growth,...

• Downloads: 874
• Comments: 1
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For Infrastructure & Operations Professionals

Report:From London To Munich — Where To Colocate Your Data Center? And With Which Provider?

Colocation And Managed Services Providers In Western Europe

Are you running out of data center space or planning for a backup data center? Today, more companies are looking to colocation and managed services in lieu of building their own facility. Why? For...

• Downloads: 817

For Infrastructure & Operations Professionals

Report:Develop Your Road Map For Business Technology Resiliency Tools

Road Map: The Business Technology Resiliency Playbook

This report outlines Forrester's solution to help IT infrastructure and operations (I&O) leaders develop their road map of business technology (BT) resiliency tools using Forrester's...

• Downloads: 890
• Comments: 2
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For Infrastructure & Operations Professionals

Report:Updated Q4 2010: Market Overview: Backup Software-As-A-Service

The First Of Many IT Ops-Focused SaaS Offerings

It's been almost two years since we last produced this report, and during that time the vendor landscape has changed considerably; however, one constant remains true: Backup is a struggle for both...

• Downloads: 856

For Infrastructure & Operations Professionals

Report:Updated 2011: Building The IT Infrastructure And Operations Balanced Scorecard

Metrics are the Achilles' heel of many infrastructure and operations (I&O) departments. Many firms don't know which metrics to use, or how to collect the data they need for the metrics, while others...

• Downloads: 901
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For Infrastructure & Operations Professionals

Report:An Infrastructure And Operations Pro's Guide To Cloud-Based Disaster Recovery Services

You Must Include These Services In Your Five-Year Road Map

Historically, disaster recovery (DR) preparedness required substantial time and financial investment. For many, DR was out of reach, and for others, it was a burdensome task that often felt like an...

• Downloads: 897
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For Infrastructure & Operations Professionals

Report:Managing The Virtual World Is An Evolution, Not A Revolution

Adoption of virtual server technologies is expanding at breakneck speed because they offer flexibility and productivity benefits. As the complexity of virtualization is becoming obvious, however,...

• Downloads: 577

For Infrastructure & Operations Professionals

Report:Role Overview: Virtual Infrastructure Architect

As the adoption of virtualization across servers, storage, and networks continues to climb and organizations push to larger implementations of virtual infrastructure, a new question arises: Who is...

• Downloads: 581

For Infrastructure & Operations Professionals

Report:Forrester's Infrastructure Virtualization Maturity Assessment

Through over 200 client interviews and inquiries, Forrester has determined that the use of virtualization follows a pattern of experience that breaks down into four stages of maturity. Most...

• Downloads: 12

For Infrastructure & Operations Professionals

Report:Virtual Machine Consolidation Ratio Benchmark, 2009

How Many Virtual Machines Can Enterprises Fit On A Single Physical Server?

According to a recent Forrester survey, the physical to virtual consolidation ratio of server virtualization users varies significantly by company and industry. If your organization has implemented...

• Downloads: 608

For Infrastructure & Operations Professionals

Report:Move Beyond Disaster Recovery And Prepare For Business Technology Resiliency

Vision: The Business Technology Resiliency Playbook

This report outlines the vision of Forrester's solution for infrastructure and operations (I&O) executives planning their organization's business technology (BT) resiliency strategy — the...

• Downloads: 577
• Comments: 1
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For Infrastructure & Operations Professionals

Report:Will Your Next Data Center Be Shipped To You In A Box?

What You Need To Know Before Purchasing A Containerized Data Center

So far, when it comes to data-center shipping containers for the enterprise, there's been a lot more talk than action. Many enterprises have expressed interest in the idea of modularly growing their...

• Downloads: 591

For Infrastructure & Operations Professionals

Report:Forrester's Business Impact Analysis Template

Although a business impact analysis (BIA) is a key part of putting together a disaster recovery plan, many companies neglect to conduct one. Forrester believes it's worthwhile to take a step back and...

• Downloads: 49

For Infrastructure & Operations Professionals

Report:State Of Enterprise Disaster Recovery Preparedness, Q2 2011

Five Trends In Disaster Recovery Preparedness, 2007 Through 2010

Advancements in virtualization, hardware performance, and efficiency have given infrastructure and operations (I&O) leaders a wealth of options for delivering great services faster and more cheaply...

• Downloads: 597