Rachel A. Dines

Senior Analyst serving Infrastructure & Operations PROFESSIONALS

Rachel serves Infrastructure & Operations Professionals. Her research focus is on IT continuity and disaster recovery services and technologies, next-generation high availability and backup, and data center strategies. Additionally, Rachel conducts research on infrastructure and operations metrics.

Previous Work Experience

Prior to her current role as an analyst, Rachel was a researcher on Forrester's infrastructure and operations team. She interviewed hundreds of I&O professionals, data center operators, and technology vendors while conducting primary and secondary research for research reports and consulting engagements.

Education

Rachel holds a B.A. in art history and computer science from Smith College.

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13 results in Reports

  • Rachel A. Dines
  • Information Management
  • For Infrastructure & Operations Professionals

    Report:Develop Your Road Map For Business Technology Resiliency Tools

    Road Map: The Business Technology Resiliency Playbook

    This report outlines Forrester's solution to help IT infrastructure and operations (I&O) leaders develop their road map of business technology (BT) resiliency tools using Forrester's...

    • Downloads: 1036
    • Comments: 2
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:The Past, Present, And Future Of Replication

    Upgrade Continuity And Recovery With Replication

    Tape is not dead, and in fact, a large number of companies still rely heavily on tape for disaster recovery (DR). Tape is affordable and removable, but as the requirement to recover IT services after...

    • Downloads: 986
  • For Infrastructure & Operations Professionals

    Report:Move Beyond Disaster Recovery And Prepare For Business Technology Resiliency

    Vision: The Business Technology Resiliency Playbook

    This report outlines the vision of Forrester's solution for infrastructure and operations (I&O) executives planning their organization's business technology (BT) resiliency strategy — the...

    • Downloads: 829
    • Comments: 1
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Market Overview: Enterprise-Class Backup And Recovery Software

    Backup is not the sexiest process in infrastructure and operations; it's akin to getting your teeth cleaned: necessary, but often painful. Many enterprises struggle with exponential data growth,...

    • Downloads: 917
    • Comments: 1
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Updated Q4 2010: Market Overview: Backup Software-As-A-Service

    The First Of Many IT Ops-Focused SaaS Offerings

    It's been almost two years since we last produced this report, and during that time the vendor landscape has changed considerably; however, one constant remains true: Backup is a struggle for both...

    • Downloads: 890
  • For Infrastructure & Operations Professionals

    Report:Master The Eight Disruptors That Will Transform Business Technology Resiliency In 2013

    Landscape: The Business Technology Resiliency Playbook

    This report defines and dissects the intersections and future directions of the solutions that make up the business technology (BT) resiliency landscape. It also identifies and catalogs the vendors...

    • Downloads: 676
    • Comments: 1
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:The Forrester Wave™: Enterprise Backup And Recovery Software, Q2 2013

    The Six Providers That Matter Most And How They Stack Up

    In Forrester's 61-criteria evaluation of enterprise backup and recovery software vendors, we identified the six most significant software providers — ASG, CommVault, EMC, HP, IBM, and Symantec...

    • Downloads: 498
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Build The Always-On, Always-Available Extended Enterprise

    Executive Overview: The Business Technology Resiliency Playbook

    In today's world of 24x7x365 global operations and competition, downtime results not only in immediate lost revenue and productivity, but also in lasting damage to corporate reputation that erodes...

    • Downloads: 563
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Updated Q3 2011: Backup Versus Archiving: Firms Need Separate Strategies For Each

    "What's the difference between a backup and an archive?" and "Do I need to have separate backups and archives?" are two common questions that Forrester receives from enterprise clients. Despite the...

    • Downloads: 640
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Wake-Up Call: You Aren't Ready For A Disaster

    Spending, Testing, And Maintenance Of DR Plans Are Down, But Confidence Levels Are Up

    How would you rate your ability to recover your data center in the event of a site failure or a disaster? The vast majority of your peers surveyed in a 2010 joint Forrester Research/Disaster Recovery...

    • Downloads: 609
  • For Infrastructure & Operations Professionals

    Report:Update Q4 2010: The Universe Of Corporate PC Backup Options

    Protecting The Corporate PCs Is As Important As Protecting Servers

    What's your reaction to this scenario? Your CEO leaves his laptop, full of mission-critical (but encrypted) data, in a cab. One frantic phone call later and we learn that a far-sighted employee had...

    • Downloads: 470
  • For Infrastructure & Operations Professionals

    Report:Tech Spotlight: Endpoint Backup In The Enterprise

    In The Vacuum Left By IT, Employees Are Resorting To Their Own Backup Methods

    There is no stopping the rise of the anytime, anywhere worker. These employees are highly mobile, they use a variety of devices to do their jobs, and they work from many different locations during...

    • Downloads: 122
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Back Up Your Critical Cloud Data Before It's Too Late

    Cloud-To-Cloud Backup Emerges As A Practical Option For Cloud Data Protection

    For years, it has been standard practice to back up your critical data. You store several copies locally for operational recovery and send copies off-site (electronically or physically) for disaster...

    • Downloads: 135