Randy Heffner

Vice President, Principal Analyst serving Application Development & Delivery PROFESSIONALS

Randy serves Application Development & Delivery Professionals. He leads clients to infuse technology deeply into their business strategies (and vice versa). Application architecture and integration strategy are major focal points of his research, including how application programming interfaces (APIs) and other types of service-oriented architectures foster innovation and sustainable business flexibility. Randy's vision for integration strategy, digital business design, establishes business-first design principles for leveraging multiple integration technologies and guiding the evolution of an agile business platform. A leading expert on designing business applications and software architectures that are secure and resilient in the face of continuous business and technology change, Randy has for the past 30-plus years, and across multiple industry sectors, led solution architects in using technology to delight customers and to continuously improve business outcomes.

Particular drill-down areas within Randy's research include general application architecture and design issues; overall IT architecture strategy; architectures for customer digital experience; API/SOA strategy; API management, governance, and infrastructure; application security architecture; best practices for API design; and integrating enterprise architecture and governance with agile solution delivery. For more than 13 years, Randy has helped Forrester clients achieve sustainable business agility in their pursuit of continuous improvement to business outcomes.

Previous Work Experience

Randy has extensive experience with enterprise architecture management and application architecture and design. Randy was a chief architect at Sprint, where he led enterprise architecture and standardization efforts, along with the analysis and introduction of application servers, component architectures, object-oriented development, application security architectures, CORBA, distributed transaction management, and other new technologies. His IT experience also includes technology leadership, management, and application development with a big five consultancy and in the retail and litigation support industries.

Education

Randy received a bachelor's of business administration from Baylor University's business school, where he was named the outstanding student in computer information systems.

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62 results in Reports

  • Randy Heffner
  • Application Development & Delivery
  • For Application Development & Delivery Professionals

    Report:Taking The Fog Out Of Cloud Computing: Infrastructure-As-A-Service

    Architect's Goal: Integrate IaaS As An Option On An Infrastructure Continuum

    Some of the most compelling cloud computing stories are public infrastructure-as-a-service (IaaS) stories: stories of companies using many servers for a short time and charging that use to a credit...

    • Downloads: 2526
  • For Application Development & Delivery Professionals

    Report:Topic Overview: SOA And Beyond For Enterprise Architects

    With 74% of the Global 2000 now using service-oriented architecture (SOA), most architects recognize that SOA is about much more than Web services and better application integration. SOA continues to...

    • Downloads: 2515
  • For Application Development & Delivery Professionals

    Report:The Future Of Solution Architecture: Six Business Design Focal Points

    Move From Application And Outsourcing Silos Toward Building Your Business

    Borrowing words from science fiction writer William Gibson: The future of solution architecture is here — it's just not yet evenly distributed or highly integrated. Even with a long list of...

    • Downloads: 2075
  • For Application Development & Delivery Professionals

    Report:Establish Business Capabilities As The Foundation Of Your Technology Strategy

    The old foundations of technology strategy — hot tech trends and business plans — have become inadequate, resulting in technology silos and hard-wired solutions. In a new era of...

    • Downloads: 2034
  • For Application Development & Delivery Professionals

    Report:Top Priority For Cloud Planning: Integrate Cloud Computing Into Existing Architecture Strategies

    Don’t Fall For Hype — Build A Strong Foundation For Your Approach To Cloud

    With the level of industry hype about cloud computing, CIOs may get the impression that adopting cloud-based offerings is a sure path to business benefit. But cloud computing is not the answer to all...

    • Downloads: 2153
  • For Application Development & Delivery Professionals

    Report:Updated 2010: The Pillars Of Enterprise Architecture Terminology

    Understand And Communicate The Broad Structure Of EA

    Since Forrester originally published this report in 2002, little has changed in the overall structure of enterprise architecture (EA), but business architecture practices are considerably more...

    • Downloads: 1829
  • For Application Development & Delivery Professionals

    Report:Forrester's Enterprise Reference Architecture Tool Kit: Overview

    Materials To Promote Understanding Reference Architectures And Their Value

    Design patterns, proven technology stacks, and well-documented application infrastructure are fundamental tools for promoting common practices in the design of business solutions. Enterprises often...

    • Downloads: 1718
  • For Application Development & Delivery Professionals

    Report:Insights For CIOs: SOA And Beyond

    The worst CIO misunderstanding about service-oriented architecture (SOA) is thinking of it as only another technical initiative for software reuse. Although SOA's reuse potential is real and good,...

    • Downloads: 1970
  • For Application Development & Delivery Professionals

    Report:Forrester's Enterprise Reference Architecture Tool Kit: Examples And Process Guides

    Design patterns, proven technology stacks, and well-documented application infrastructure are fundamental tools for promoting common practices in the design of business solutions. Enterprises create...

    • Downloads: 195
  • For Application Development & Delivery Professionals

    Report:The Future Of Solution Architecture, Part 1: Business Processes Within A Capability

    Processes Provide Structure; BPM And Other Technologies Enable Rich, Ongoing Process Optimization

    Your organization's business processes cut across application boundaries, but traditional architectures reinforce these boundaries. In contrast with 20th-century solution models, which center on...

    • Downloads: 1669
  • For Application Development & Delivery Professionals

    Report:Topic Overview: Service-Oriented Architecture For Apps Dev And Program Management Pros

    For a single, isolated solution delivery project, it's OK to think of service-oriented architecture (SOA) as just Web services (WS) standards for better application integration: Your application...

    • Downloads: 1556
  • For Application Development & Delivery Professionals

    Report:Conceptual Architecture: Overview

    A conceptual architecture is a tool that enterprise architects can use to enhance communication, provide context, and aid direction setting. Though there are many situations in which an architect...

    • Downloads: 1343
  • For Application Development & Delivery Professionals

    Report:Business Capability Architecture: Use Business Outcomes To Drive Technology Strategy

    Business capability maps, as a key element of business architecture, are central to laying a new and better foundation for technology strategy. To build on this foundation, we introduce Forrester's...

    • Downloads: 1674
  • For Application Development & Delivery Professionals

    Report:Forrester's Enterprise Reference Architecture Tool Kit: Documentation Templates

    Design patterns, proven technology stacks, and well-documented application infrastructure are fundamental tools for promoting common practices in the design of business solutions. Enterprises create...

    • Downloads: 186
  • For Application Development & Delivery Professionals

    Report:Integrate Cloud Into Existing Architecture Strategies

    With the level of industry hype about cloud computing, CIOs may get the impression that adopting cloud-based offerings is a sure path to business benefit. But cloud computing is not the answer to all...

    • Downloads: 1400
  • For Application Development & Delivery Professionals

    Report:Topic Overview: SOA And Beyond For App Dev And Program Management Pros

    If developers treat service-oriented architecture (SOA) only as Web services standards for better application integration, it can easily result in siloed, point-to-point Web services that solve only...

    • Downloads: 1502
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Integrated SOA Governance, Q1 2012

    Software AG, Progress Software, IBM, And SOA Software Lead; Oracle, WSO2, And Tibco Software Have Strong Solutions

    In Forrester's 121-criteria evaluation of integrated service-oriented architecture (SOA) governance vendors, we found that Software AG, Progress Software (Progress), IBM, and SOA Software lead the...

    • Downloads: 1094
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: SOA Service Life-Cycle Management, Q1 2012

    Software AG, Progress Software, And SOA Software Lead; IBM, Oracle, HP, And WSO2 Have Strong Solutions

    In Forrester's 55-criteria evaluation of service-oriented architecture (SOA) service life-cycle management (SLM) vendors, we found that Software AG, Progress Software, and SOA Software lead the pack....

    • Downloads: 1075
  • For Application Development & Delivery Professionals

    Report:Conceptual Architecture Tool Kit

    A conceptual architecture is a tool that enterprise architects can use to enhance communication, provide context, and aid direction setting. Though there are many situations in which an architect...

    • Downloads: 114
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: SOA Application Gateways, Q4 2011

    Layer 7, Vordel, IBM, and Forum Systems Lead, With Intel Close Behind

    In Forrester's 45-criteria evaluation of service-oriented architecture (SOA) application gateway vendors, we found that Layer 7 Technologies (Layer 7), Vordel, IBM, and Forum Systems lead the pack...

    • Downloads: 1037
  • For Application Development & Delivery Professionals

    Report:Taking The Fog Out Of Cloud Computing: Planning For Security And Risk Management

    Architectural planning for an organization's use of cloud computing products and services should focus first on the biggest differences between cloud computing and traditional computing options, and...

    • Downloads: 1256
  • For Application Development & Delivery Professionals

    Report:The Five Most Valuable SOA Governance Practices

    Survey Ranks Broad SOA Governance Practices Above Detailed Practices

    A recent Forrester survey showed that SOA governance increases SOA satisfaction and that each of 12 different SOA governance practices has a positive correlation with higher SOA satisfaction. Which...

    • Downloads: 1056
  • For Application Development & Delivery Professionals

    Report:SOA Centers Of Excellence: The Five Most Valuable Practices That Keep SOA On Track

    Survey Ranks Governance As More Important Than Training For SOA COEs

    Among the ways to keep a service-oriented architecture (SOA) initiative on track, forming a center of excellence (COE) is a frequently named option. Indeed, a recent Forrester survey shows that...

    • Downloads: 1046
  • For Application Development & Delivery Professionals

    Report:The Future Of Solution Architecture, Part 2: User Roles Within A Business Capability

    Design Around User Roles, Not Application Silos

    In the siloed application mindset of 20th-century solution models, a key design question is, "How should we build the user interface (UI) for this application?" By contrast, the appropriate design...

    • Downloads: 1122
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Standalone SOA Management Solutions, Q4 2011

    Progress Software Leads; IBM, SOA Software, WSO2, And Managed Methods Have Strong Solutions

    In Forrester's 51-criteria evaluation of standalone service-oriented architecture (SOA) management solution vendors, we found that Progress Software leads the pack with its broad and deep...

    • Downloads: 772