Randy Heffner

Vice President, Principal Analyst serving Application Development & Delivery PROFESSIONALS

Randy serves Application Development & Delivery Professionals. He leads clients to infuse technology deeply into their business strategies (and vice versa). Application architecture and integration strategy are major focal points of his research, including how application programming interfaces (APIs) and other types of service-oriented architectures foster innovation and sustainable business flexibility. Randy's vision for integration strategy, digital business design, establishes business-first design principles for leveraging multiple integration technologies and guiding the evolution of an agile business platform. A leading expert on designing business applications and software architectures that are secure and resilient in the face of continuous business and technology change, Randy has for the past 30-plus years, and across multiple industry sectors, led solution architects in using technology to delight customers and to continuously improve business outcomes.

Particular drill-down areas within Randy's research include general application architecture and design issues; overall IT architecture strategy; architectures for customer digital experience; API/SOA strategy; API management, governance, and infrastructure; application security architecture; best practices for API design; and integrating enterprise architecture and governance with agile solution delivery. For more than 13 years, Randy has helped Forrester clients achieve sustainable business agility in their pursuit of continuous improvement to business outcomes.

Previous Work Experience

Randy has extensive experience with enterprise architecture management and application architecture and design. Randy was a chief architect at Sprint, where he led enterprise architecture and standardization efforts, along with the analysis and introduction of application servers, component architectures, object-oriented development, application security architectures, CORBA, distributed transaction management, and other new technologies. His IT experience also includes technology leadership, management, and application development with a big five consultancy and in the retail and litigation support industries.

Education

Randy received a bachelor's of business administration from Baylor University's business school, where he was named the outstanding student in computer information systems.

Randy Heffner's Research

  • For Application Development & Delivery Professionals

    Report: How To Manage APIs For Customer Engagement

    Application programming interfaces (APIs) are central to any organization's software strategy to win, retain, and serve customers. As a result, development leaders are scrutinizing API managemen...

    • Downloads: 12
  • For Application Development & Delivery Professionals

    Report: Digital Business Design Sharpens Organizations' Competitive Posture

    Application integration is a perennial challenge for solution architects and developers, and it's only getting worse with software-as-a-service (SaaS) adding more point solutions to the mix and ...

    • Downloads: 202
    • Rating:
  • For Application Development & Delivery Professionals

    Report: Digital Business Design Improves Efficiency And Insight

    Application integration is a perennial challenge for solution architects and developers, and it's only getting worse with software-as-a-service (SaaS) adding more point solutions to the mix and ...

    • Downloads: 193
  • For Application Development & Delivery Professionals

    Report: SOA Plays An Important Role In A Telco Merger

    Service-oriented architecture (SOA) strategies continue to add significant value in the industry. EE, a UK digital telecommunications company formed by merging the UK operations of T-Mobile and ...

    • Downloads: 138
    • Rating:
  • For Application Development & Delivery Professionals

    Report: Drive Business Agility And Value By Increasing Your API And SOA Maturity

    Effective strategies for service-oriented architecture (SOA) and application programming interfaces (APIs) require maturity on multiple fronts. Application development teams and solution archite...

    • Downloads: 437
    • Rating:
  • For Enterprise Architecture Professionals

    Report: Topic Overview: Service-Oriented Architecture For Enterprise Architects

    Most architects now recognize that service-oriented architecture (SOA) is much more than Web services (WS) standards and better application integration. SOA continues to gain industry recognitio...

    • Downloads: 3578
  • For Application Development & Delivery Professionals

    Report: Taking The Fog Out Of Cloud Computing: Infrastructure-As-A-Service

    Some of the most compelling cloud computing stories are public infrastructure-as-a-service (IaaS) stories: stories of companies using many servers for a short time and charging that use to a cre...

    • Downloads: 2515
  • For Application Development & Delivery Professionals

    Report: Topic Overview: SOA And Beyond For Enterprise Architects

    With 74% of the Global 2000 now using service-oriented architecture (SOA), most architects recognize that SOA is about much more than Web services and better application integration. SOA continu...

    • Downloads: 2498
  • For Application Development & Delivery Professionals

    Report: The Future Of Solution Architecture: Six Business Design Focal Points

    Borrowing words from science fiction writer William Gibson: The future of solution architecture is here — it's just not yet evenly distributed or highly integrated. Even with a long list o...

    • Downloads: 2044
  • For Enterprise Architecture Professionals

    Report: Topic Overview: Service-Oriented Architecture

    Some think of service-oriented architecture (SOA) as just Web services standards to achieve better application integration. However, SOA is gaining recognition as a key element of strategic busi...

    • Downloads: 2087
View all of Randy Heffner's Research

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