Randy Heffner

Vice President, Principal Analyst serving Application Development & Delivery PROFESSIONALS

Randy serves Application Development & Delivery Professionals. He is a leading expert on architectures and design approaches for building enterprise applications that are secure and resilient in the face of continuous business and technology change. This makes service-oriented architecture (SOA) one of Randy's primary focus areas. Since enterprise applications need much more than SOA, Randy led the development of Forrester's digital business architecture, which provides a broad architectural context around SOA. For seven years, Randy has been a driving force for Forrester's research on application architecture trends, concepts, patterns, and best practices.

Particular focus areas within Randy's research include general application architecture and design issues; overall SOA strategy; SOA platform and infrastructure strategy; core SOA design concepts; Web services architecture; and standards, SOA security, SOA, and Web services management. He also covers coordination and leadership of other analysts' SOA work. Randy continues to develop strategies and structures to guide enterprises' longer-term evolution toward digital business architecture.

Previous Work Experience

Randy has extensive experience with enterprise architecture management and application architecture and design. Randy was a chief architect at Sprint, where he led enterprise architecture and standardization efforts, along with the analysis and introduction of application servers, component architectures, object-oriented development, application security architectures, CORBA, distributed transaction management, and other new technologies. His IT experience also includes technology leadership, management, and application development with a Big Five consultancy and in the retail and litigation support industries.


Education

Randy received a bachelor's of business administration from Baylor University's business school, where he was named the outstanding student in computer information systems.

Refine your results

Role

Topics

8 results in Reports

  • Randy Heffner
  • Past 12 months
  • For Enterprise Architecture Professionals

    Report:Architect For The Next Digital Decade

    Vision: The EA Method Playbook

    In the midst of continuing economic, political, competitive, and technological disruption over the next decade, your enterprise architecture (EA) practice will flounder unless it gains clear vision...

    • Downloads: 644
    • Rating:
  • For Application Development & Delivery Professionals

    Report:Design Your Contact Center From The Outside In

    Strategic Plan: The Contact Centers For Customer Service Playbook

    As more enterprises develop organizational and operational structures to better manage customer experience, they need to drive this down into contact center architectural design. Today's challenge is...

    • Downloads: 568
    • Rating:
  • For Application Development & Delivery Professionals

    Report:Digital Business Design Is The New Integration

    Create A Cohesive Business From Your (Seemingly Random) Collection Of Applications And Data

    Integration is a perennial challenge for application development and delivery (AD&D) professionals. Vintage, monolithic applications are hard to deal with, and point solutions abound, including point...

    • Downloads: 454
    • Rating:
  • For Enterprise Architecture Professionals

    Report:Build Your Stepwise Strategy For Business-Centered EA

    Strategic Plan: The EA Method Playbook

    This report describes the strategic plan of Forrester's EA method playbook — our set of high-value practices that enterprise architects should use to help their organizations plan, architect,...

    • Downloads: 428
  • For Application Development & Delivery Professionals

    Report:Use A Reference Architecture To Speed Cross-Channel Digital Experience Delivery

    Forrester's Digital Experience Reference Architecture Balances Four Opposing Forces

    Four opposing forces complicate digital experience delivery: the need for speed of initial delivery and ongoing change, the need to deliver experiences that are coherent and familiar across channels...

    • Downloads: 411
    • Rating:
  • For Enterprise Architecture Professionals

    Report:Craft Your Business Change Delivery Process For Sustainable Business Agility

    Implementation And Operation Methods: The EA Method Playbook

    IT's traditional approach to delivering business change is broken. Siloed solution delivery projects struggle to keep up with the pace of business. Agile development, lean software, and business...

    • Downloads: 356
  • For Application Development & Delivery Professionals

    Report:How To Implement Digital Business Design

    Move Deliberately, But Carefully, Toward Forrester's Vision For The Future Of Integration

    Application development and delivery (AD&D) professionals need a foundation for recasting their integration strategies to meet 21st-century demands for business agility. Forrester's vision for...

    • Downloads: 307
    • Rating:
  • For Application Development & Delivery Professionals

    Report:Mobile Solution Architecture: User Authentication Is The Foundation Of Mobile Trust

    Start Small And Keep An Eye On The Breadth Of Your Future Mobile Scenarios

    User authentication is a key foundation of security for mobile apps — as it is for application security in general. Determining which authentication approach to use for your mobile solution...

    • Downloads: 239
    • Rating:
 
Loading...

Browse

About Forrester

Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Roles We Serve

Forrester supports leaders in 13 roles across three distinct client segments: Business Technology, Marketing & Strategy, and Technology Industry.

Analysts & Coverage Areas

Aligned to your professional role, Forrester's analysts are experts in the specific technologies, issues, and trends currently impacting your business.

Forrester Leadership Boards

Fresh thinking and collaborative problem-solving through an unmatched combination of peer networking, forward-looking analysis, and professional guidance.

Consulting

Our expert analysts provide custom research-based frameworks to guide you through each phase of your critical business initiatives from identifying opportunity to optimizing results.

Community

Connect with peers and analysts, share your views, and ask questions on key business issues.

Blog

Forrester analysts weigh in on the latest business and technology news.

  • BROWSE
  • Register
  • Call +1 617.613.5730
  • Cart