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Vendors Move Toward Mature Service Offerings
If you think capture and imaging is old technology, you're correct; it has been around for more than twenty years. But there are still a lot of paper-based processes out there, and Forrester clients...

Road Map: The Content Management Playbook
This report outlines the enterprise content management (ECM) road map for enterprise architecture professionals working on content management. An ECM road map that maps the ECM components to a time...
Google Docs Fills A Niche In Casual Content Support
More and more enterprises are supporting Google for email and calendar. Once deployed, organizations consider Google for additional applications, such as Google Docs. Google Docs provides a simple...
What proportion of office workers' active work, work in progress, and projects is kept in strictly digital form versus strictly physical form versus both? How has the volume of these different...
Can you provide us an overview of consulting firms that are strong at working with companies to define their enterprise content management (ECM) strategy, including file archiving, content management...
Investments Refocus From Cost-Cutting Efforts To Top-Line Growth Initiatives
Forrester recently surveyed 252 content and collaboration (C&C) professionals with decision-making roles in enterprise content management (ECM) about their plans for the coming year. Their...

Executive Overview: The Content Management Playbook
Enterprises continue to struggle under increasing volumes of varying types of content. Historically, enterprise architecture (EA) professionals have taken a product-specific approach to their...
Find The Best Way For SharePoint And ECM Vendors To Coexist
The evolution of SharePoint's enterprise content management (ECM) functionality has created a quandary for organizations looking to implement an enterprisewide content management solution. Forrester...
Landscape: The Content Management Playbook
Information workers struggle under increasing volumes of varying types of content. Historically, enterprise architects have taken a product-specific approach to their enterprise content management...

EMC, IBM, OpenText, And Oracle Lead, With Microsoft Close Behind
In Forrester's 66-criteria evaluation of enterprise content management (ECM) vendors, we found that EMC, IBM, OpenText, and Oracle lead the pack because of their abilities to address all four...
