Forrester

For Infrastructure & Operations Professionals

Report:Market Overview: Public IaaS Clouds, Q4 2011, Part 3

Cloud Platforms: Foundational Systems Could Strengthen Your Preferred Service Providers

A growing number of public infrastructure-as-a-service (IaaS) clouds are coming to market that share the same underlying capabilities, technologies, and interfaces. Rather than build their clouds...

• Downloads: 928
• Rating:

For CIO Professionals

Report:Prepare For The Connected Enterprise Now

Insights From The Forrsights Networks And Telecommunications Survey, Q1 2012

The connected enterprise is becoming a reality. Businesses require access to the best market information regarding customer demand, supplier options, transport and logistics, and sales patterns. They...

• Downloads: 712
• Comments: 2
• Rating:

For Security & Risk Professionals

Tool:Forrester Wave™: Enterprise GRC Platforms, Q4 '11

For Sourcing & Vendor Management Professionals

Tool:Forrester Wave™: SVM Tool Set, Q1 '13

For Sourcing & Vendor Management Professionals

Report:Services Contract Review Checklist

This contract review checklist is designed to be used by clients who are entering into new contracts or refining existing contracts. It covers 10 major categories of contract terms and provides...

• Downloads: 24
• Comments: 1

For Sales Enablement Professionals

Report:Channel Strategies For India's Tier Two And Tier Three Cities

Tech Vendors Must Venture Beyond India's Largest Cities To Achieve Market-Leading Growth

Tech vendors targeting the Indian market currently direct most of their investments and resources to the country's largest metropolitan areas, usually referred to as tier one cities. However, with...

• Downloads: 139
• Rating:

For Sourcing & Vendor Management Professionals

Report:Sourcing Digital Disruption

Executives at leading-edge organizations drive growth, innovate, and disrupt industries with emerging technologies such as social, mobile, cloud, analytics, sensors, GIS, and others. Eighty-five...

• Downloads: 84
• Rating:

For Sourcing & Vendor Management Professionals

Report:The Future Of Telecommunications And Mobility Sourcing

Vision: The Telecommunications And Mobility Sourcing Playbook

This report outlines Forrester's vision for communications technology and services sourcing. To ensure effective sourcing of telecommunications and mobility (T&M) services, IT sourcing and vendor...

• Downloads: 376
• Rating:

For Sourcing & Vendor Management Professionals

Report:The Applications Outsourcing Market Hits The Crossroads

The New Foundations For Innovation In A Maturing Industry

As more IT organizations operate under the dueling mandates of delivering cost savings and innovation, suppliers of applications outsourcing services are getting ready for the next phase of their...

• Downloads: 294

For Application Development & Delivery Professionals

Tool:Evaluated Vendors: Product Information And Selection Criteria

For Infrastructure & Operations Professionals

Report:Market Overview: Application Performance Management, Q4 2011

A Pragmatic Approach To Service Quality

In today's challenging economic times, business productivity takes precedence over many other considerations. To achieve a quality of service that's in line with this goal, IT infrastructure and...

• Downloads: 1168
• Rating:

For Sourcing & Vendor Management Professionals

Report:FAQs About Services Procurement Solutions

How To Source VMS And MSP Solutions Today

Forrester clients ask us many questions about services procurement software tools such as dedicated vendor management systems (VMSes) for contingent labor and broader services procurement tools for...

• Downloads: 820
• Rating:

For CIO Professionals

Report:Getting The Most Out Of Client Site Visits

IT Services Vendors Need To Focus More On Their Innovation Capabilities

Delivery center site visits (CSVs) have been a great sales tool for IT services vendors over the past decade. However, these CSVs are currently undergoing a transformation, driven by new client...

• Downloads: 157
• Rating:

For Sourcing & Vendor Management Professionals

Report:Streamline The IT Service Provider Selection Process

Outreach: The Services Sourcing Playbook

Clients issue requests for proposals (RFPs) for a wide range of IT services needs. RFPs are a critical part of evaluating suppliers and ensuring a fair selection process. In many cases, an RFP not...

• Downloads: 494
• Rating:

For Sourcing & Vendor Management Professionals

Client Inquiry:How Many WAN Service Providers Should Be Utilized?

At smaller sites outside North America, is it a best practice to use one, a few, or several WAN service providers?

For CIO Professionals

Report:Defining The Boundary Between Business Tech Buying And Consumer Tech Buying

Understanding Who Chooses And Who Pays For Devices That Span Business And Personal Tasks

The spreading bring-your-own-device (BYOD) phenomenon has created a more complex landscape of tech buying. But traditional divisions between consumer tech purchases and business tech purchases still...

• Downloads: 179

For Security & Risk Professionals

Report:The Forrester Wave™: Enterprise Governance, Risk, And Compliance Platforms, Q4 2011

As Leaders, BWise, MetricStream, IBM OpenPages, And RSA Archer Continue To Push The Envelope

Innovation among top enterprise GRC platform vendors has kept up an impressive pace as vendors aim to stay one step ahead of their customers' own advancements in governance, risk, and compliance...

• Downloads: 1221
• Rating:

For Sales Enablement Professionals

Report:Executive Buyer Insight Study: Defining The Gap Between Buyers And Sellers

The gap is striking between the sales messages vendors create, how they prepare salespeople to deliver them, and the value executive buyers perceive from those conversations. Forrester's global...

• Downloads: 324

For Sourcing & Vendor Management Professionals

Report:Optimize Management Of Telecom And Mobility Sourcing

Executive Overview: The Telecommunications And Mobility Sourcing Playbook

Over the next decade, telecommunications and mobility (T&M) technologies will play a critical role in the success of geographically distributed companies. Business professionals need their IT...

• Downloads: 135

For Application Development & Delivery Professionals

Tool:Forrester Wave™: Dynamic Case Management, Q1 '11

For Sourcing & Vendor Management Professionals

Report:Tiers Are Not Enough

One Software Supplier Classification System Is Insufficient To Drive Both Sourcing Strategy And Operational Monitoring

Inadequate tiering of your software suppliers can cause you many problems: It can make it harder to know where to focus your vendor management resources and difficult to differentiate between...

• Downloads: 227

For eBusiness & Channel Strategy Professionals

Report:How To Select A Commerce Services Provider

Selecting The Right Services Firm Can Make Or Break Your Business

As commerce programs that reach across customer touchpoints get more complex and risky, the process of selecting a services provider has become increasingly critical to businesses' success or...

• Downloads: 384

For Security & Risk Professionals

Tool:Forrester's Information Security Sourcing Decision Tool Kit

For Sales Enablement Professionals

Report:Tech Channels Have A Long Way To Go Toward Adding Marketing Value

Despite Vendor Efforts To Marketing-Enable Their Partners, Partners Still View Channels As Implementers, Not Influencers

Is your channel marketing enablement program first-rate? Sorry to break it to you, but we have reason to believe it's not. Tech vendors are investing more than ever today to empower their channel as...

• Downloads: 191
• Comments: 1
• Rating:

For Sales Enablement Professionals

Report:Market Overview: Managed Service Providers, Part 2

Service Provider Market Dynamics Will Muddy The Channel Ecosystem

An inflection point has surfaced in the managed service provider (MSP) market. Tech vendors must awaken to the revolution that is swiftly taking shape in the ecosystem as cloud computing adoption...

• Downloads: 140
• Rating: