(Length: 14 pages)

Executive Summary (This is a document excerpt)

To assess the state of the recovery services marketplace and to see how the vendors stack up against each other, Forrester evaluated the strengths and weaknesses of six disaster recovery (DR) service providers across 49 criteria. Increased scrutiny has driven more investment in disaster recovery programs. Although many companies have chosen to manage their own disaster recovery facilities, the third-party services market continues to grow. Customers have two main options: 1) fixed recovery sites, such as shared-resource commercial "hot sites" and managed recovery facilities, and 2) mobile recovery trailer units. The result? Not surprisingly, the traditional top-tier fixed recovery vendors like HP and IBM win, largely because of the breadth of their offerings and geographic coverage. In the mobile recovery market, Agility provides the largest fleet and greatest number of staging locations.

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