(Length: 13 pages)
October 13, 2005
The Forrester Wave™: Hospital Comparison Tools, Q4 2005
Evaluation Of Top Hospital Comparison Tool Vendors Across 29 Criteria
by Katy Henrickson
with Bradford J. Holmes, Will McEnroe
Executive Summary (This is a document excerpt)
Hospital comparison tools that arm members with hospital quality information and support hospital selection are a "must-have" feature of consumer-directed health plans (CDHPs). To assess the state of the hospital comparison tools market and determine how the vendors stack up against each other, Forrester evaluated the strengths and weaknesses of top hospital comparison tool vendors across 29 criteria. The result: Subimo and WebMD Quality Services lead the pack in terms of both breadth and depth of quality data and usability of their tools. Included in this report is an interactive vendor comparison tool that provides detailed product evaluations and customizable rankings.
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Forrester interviewed five vendors and conducted hands-on evaluations in August 2005 of six vendors, including: Centers for Medicare and Medicaid Services (CMS), HealthGrades, the Joint Commission for Accreditation of Healthcare Organizations (JCAHO), The Leapfrog Group, Subimo, and WebMD Quality Services. Related Research DocumentsMay 12, 2005, Trends
April 28, 2005, Trends
March 18, 2005, Quick Take
October 19, 2004, Trends |
Hospital Comparison Tools Support Healthcare Consumers
Third-Party Vendors Must Prove Their Mettle Against Healthcare Quality ExpertsFind Documents In Related Categories |
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View vendor summaries for: CMS, HealthGrades, JCAHO, Subimo, The Leapfrog Group, and WebMD Quality Services
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