For Information & Knowledge Management Professionals (Length: 18 pages)

Executive Summary (This is a document excerpt)

Forrester conducted lab-based evaluations of eight leading human-centric business process management (BPM) suite vendors across 150 criteria. We found a market in which Global 360, Metastorm, and Ultimus lead with well-rounded products that cover the entire process life cycle. Ascentn, Singularity, and K2 provide strong performing products, though these companies have room for improvement either in strategy or product. Other Strong Performers are Bluespring Software and W4, both small vendors with more noticeable product gaps — though their products will still be useful for many scenarios. As a corollary to our August 2007 evaluation of Java-oriented products, this evaluation focuses on Microsoft partner vendors that sell products oriented toward Windows and .NET. However, buyers — especially large ones — will want to consider vendors in both camps as they move toward strategic decisions on BPM.