For Security & Risk Professionals (Length: 15 pages)

October 4, 2007

The Forrester Wave™: Managed Security Services, Q4 2007

VeriSign And IBM Lead, With Symantec And Unisys Close Behind

by Thomas Raschke

with Jonathan Penn, Matthew McCormack

Executive Summary (This is a document excerpt)

Forrester evaluated leading managed security service providers (MSSPs) across 56 criteria and found that VeriSign and IBM have established early managed security services (MSS) leadership, thanks to their managed security services capabilities and well-balanced offerings. Vendors Symantec, Unisys, SecureWorks, Solutionary, Getronics, and BT Global Services are all Strong Performers but fall short in the areas of completeness and balance compared with the Leaders. Verizon Business has a strong offering but has yet to assemble a strategy adequate for its potential. And despite exceptionally strong mobile and wireless capabilities, Sprint has not gotten traction in MSS and trails the field.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemOrganizations Increasingly Turn To Security Outsourcing

itemThe MSS Market Is Growing: There Are Fewer Firms, But They Are Doing More

itemMSSPs Come In All Shapes And Sizes, Reflecting Changing Market Dynamics

itemManaged Security Services Evaluation Overview

itemEvaluation Criteria Focus On Quality And Breadth Of Services And The Global Footprint

itemEvaluated Vendors Have The Breadth Of Capabilities And Extensive Experience

itemMSS Leaders Have Broad Capabilities Combined With A Strong Strategy

itemVendor Profiles

itemSupplemental Material

Forrester conducted services evaluations between June and August 2007 and interviewed 10 vendor and 20 user companies, including: BT Global Services, Getronics, IBM, SecureWorks, Solutionary, Sprint, Symantec, Unisys, VeriSign, and Verizon Business.

Related Research Documents

itemMaking A Success Of A Managed Security Services Engagement

February 6, 2007

itemSecurity & Risk Management Peer Practices For Sourcing MSSP

October 13, 2006

itemWhere Do Users Go For Managed Security Services?

August 11, 2006

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.
Analyst: Thomas Raschke
Technology: IT Services, Outsourcing, Security & Risk, Security Program Governance
Geography: Asia Pacific, Europe, North America

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