(Length: 3 pages)

July 27, 2004

Candidate Sites Aren't Easy For Physically Impaired

Forrester Applies Its Web Site Review Methodology To Bush's And Kerry's Sites

This is the third document in the "Presidential Candidate Web Site Review" series.

by Bruce D. Temkin

with Paul Sonderegger, Michelle Amato

Executive Summary (This is a document excerpt)

Forrester evaluated how well the Bush and Kerry Web sites provide access to physically impaired users. While both sites failed our test because key navigational elements require overly precise mouse movements, the Bush site makes it easier for users to select what they need from the key left-hand navigation bar.

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Analyst: Bruce D. Temkin
Technology: Customer Experience, Design & Usability Processes, Web Site Design
Industry: Government
Geography: North America

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