(Length: 6 pages)

January 17, 2006

Are Cell Phones Ready For Retail?

Slow Consumer Adoption Tempers Success

by Tamara Mendelsohn

with Carrie Johnson, Charles S. Golvin, Sean Meyer

Executive Summary (This is a document excerpt)

Consumer adoption of short message service (SMS) and mobile commerce is on the rise, and retailers are taking note. But there are some major hurdles to overcome before retailers truly embrace the cell phone as a new marketing channel, with high costs and consumer skepticism and resistance topping the list. While there will be much hype around mobile marketing in 2006, widespread adoption remains two to three years away. This means that retailers with a young, tech-savvy customer base should begin to experiment with the new medium, while others will learn from the sidelines.

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Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.
Technology: Enterprise Mobile Devices, Enterprise Mobility, IT Adoption, IT Spending & Budgeting, Mobile Services, Telecommunications Services
Industry: Business-To-Consumer eCommerce, Consumer Technology Adoption, eBusiness/eCommerce, Retail, Retail Technologies, The Mobile Channel
Geography: Asia Pacific, Europe, North America

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