(Length: 9 pages)December 8, 2005 Topic Overview: US Online Retailwith Sucharita Mulpuru, Tamara Mendelsohn, Nikki Baird Executive Summary (This is a document excerpt)Over the past 10 years, US online retail has evolved from a fledgling industry to a mature, mainstream, and multichannel one. The second phase of eCommerce, typified by slower growth and multichannel integration, will require retailers to innovate and invest in technologies that optimize the connection between online and offline activity for the purpose of sustaining and increasing online retail growth.
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