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Length: 5 pages
For IT Infrastructure & Operations Professionals
August 31, 2006Voxify Is A Strong Performer In Hosted Speech Self-Service Platforms The Forrester Wave™ Vendor Summary, Q3 2006 by Elizabeth Herrell This is a document excerptEXECUTIVE SUMMARY
Voxify offers an interesting alternative to traditional speech self-service platform vendors. Voxify's value proposition is its vertical templates for automated agents that allow applications to be deployed quickly, often in only eight weeks. Voxify supports a hosted managed service model and on-demand pricing and gives its customers an option to go from hosted to premise-based if desired. Because Voxify does not provide the speech platform directly, it contracts out these services from leading platform providers found in this report. Voxify should be considered as an attractive option for companies that want reasonable cost, rapid deployments of speech applications that align with Voxify's extensive portfolio of vertical industry solutions.
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Original air date: Thursday, March 13, 2008 This scorecard summary is featured in: The Forrester Wave™: Speech Self-Service Platforms, Q3 2006 View vendor summaries for other vendors in this Forrester Wave: Aspect Software, AT&T, Avaya, Cisco Systems, Convergys, Genesys Telecommunications Laboratories, Intervoice, Nortel Networks, Tellme Networks, Voxeo, Voxify, and West Corporation
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