(Length: 14 pages)
This document includes Business Data

March 1, 2004

RFID At What Cost?

What Wal-Mart Compliance Really Means

by Christine Spivey Overby

with Joshua Walker, Charles P. Wilson


Executive Summary (This is a document excerpt)

Wal-Mart's RFID mandate carries ambitious requirements: Suppliers must ensure 100% readability of all case and pallet RFID tags and treat RFID as a strategic initiative versus a cost of doing business. But Wal-Mart can't get what it's asking for, because today's technology market is in constant flux and suppliers lack a near-term business case. What's more: A typical supplier that attempts to comply can expect to spend as much as $9 million on RFID — depending on its distribution network and Wal-Mart volume. The largest expenditures — tag costs and additional warehouse labor — underscore the problems that RFID vendors must solve to help suppliers' efforts. Wal-Mart should narrow the scope of its mandate to make the January 1, 2005, deadline attainable.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemWal-Mart Makes RFID Demands Of Its Top Suppliers

itemWal-Mart Can't Get what It Wants . . . By 2005

itemThe Only Option Today Is "Slap-And-Ship"

itemThe Cost Of Slap-And-Ship Exceeds $9 Million For Year One

RECOMMENDATIONS

itemWal-Mart Must Redefine Its January 2005 Deadline

itemSuppliers Must Band Together To Shape Retailer Mandates

itemSupplemental Material

Forrester interviewed 41 vendor and user companies, including: Alien Technology, Cisco Systems, IBM Global Services, Manhattan Associates, OAT Systems, and Zebra Technologies. In related research on RFID tag costs, Forrester interviewed more than 25 tag and reader manufacturers.

Related Research Documents

itemWal-Mart Supports Its RFID Mandate

May 25, 2004 Quick Take

itemAnalysis Of Wal-Mart CEO's NRF Remarks

February 4, 2004 Forrester Brief

itemWhat You Need To Know About RFID In 2004

December 9, 2003 Forrester Brief

itemTop RFID Questions To Be Answered In Bentonville

October 30, 2003 Forrester Brief

itemWal-Mart's RFID Endorsement: The Tipping Point

June 12, 2003 Forrester Brief

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Analyst: Christine Spivey Overby
Industry: Consumer Packaged Goods, Retail, RFID
Special Feature: Models
Geography: North America

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