(Length: 23 pages)

June 18, 2004

The Big Strategic Impact Of Organic Business And Service-Oriented Architecture

by Randy Heffner

with Mike Gilpin, Carey Schwaber


Executive Summary (This is a document excerpt)

Forrester's Organic Business vision begins with using Web services standards to embed your enterprise into your customers' and suppliers' business processes, leading to loyal customers, efficient suppliers, and a lean enterprise. Going beyond Web services to service-oriented architecture (SOA) and a broad service-oriented IT strategy greatly expands the strategic possibilities of Organic Business, creating a long-term vision of responsive, adaptive, optimized business performance. Extending the model from partner interactions to all of your internal and external processes creates, in effect, a digital model of your business processes that IT can change incrementally, enabling IT resources to more rapidly reflect changing business conditions and processes. It's not easy — there are significant organizational, architectural, and implementation challenges — and no one has yet achieved the full vision, so pursue service-oriented IT as a broad vision that you evolve to in a stepwise fashion that matches investments with business benefits.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemThe Big And Bigger Visions Of Organic Business

itemThe Starting Point: Process Optimization Across Enterprise Boundaries

itemThe Bigger Vision: Responsive, Adaptive, Optimized Business Performance

itemThe Key Enabler: Service-Oriented IT

itemServices Create A Digital Model Of Your Business

itemIT Aligns With Business Via Processes And Metrics

itemIT Aligns With Business Via Incremental Delivery

itemIT Innovation Aligns Around Delivering Services

itemThree SOA Values: Connections, Change, Control

recommendations

itemThe Path Forward: Rearchitect IT Around Services

itemInfuse IT With A Business Process Orientation

itemDefine IT's Tasks In Terms Of Service Delivery

itemEvolve Architecture Toward Three SOA Values

Forrester interviewed more than 50 vendor and user companies, including AEGON Insurance Group, American Modern Insurance, The Innovation Group, Irwin Financial, Serono, The Sogeti Group, and Wachovia.

Related Research Documents

itemOrganic IT 2004: Cut IT Costs, Speed Up Business

May 18, 2004, Trends

itemOrganic Business

March 18, 2004, Forrester Big Idea

itemCase Studies Show Incremental Path to Service Oriented Architecture

October 27, 2003, Planning Assumption

itemService Orientation: Service-Based Design Is the High-Value Investment

July 16, 2003, Planning Assumption

itemApplication Strategy: Planning for Flexibility

September 25, 2002, Planning Assumption

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Analyst: Randy Heffner
Technology: Application Development, Architecture & Technology Strategy, Computer Architectures, Enterprise Architecture, Enterprise Architecture Domains, IT Infrastructure & Operations, SOA & Web Services
Geography: Asia Pacific, Europe, North America

Archived Teleconference:
SOA Governance: The Practices That Most Ensure Success
Original air date: Tuesday, September 22, 2009
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