Executive Summary (This is a document excerpt)

As the use of handheld devices in the enterprise continues to expand, organizations will need to manage the devices to control costs and limit security risks. Where a limited support policy was appropriate two years ago, IT must now take on a much more active role in provisioning, supporting, and managing mobile devices. Because many employees use their own devices to store company information or otherwise ignore company mobile usage policies, companies often don't have control of the devices, what information is stored on them, or how the information is protected. Unmanaged mobile devices represent one of the most serious and often overlooked security threats to the enterprise. As several incidents over the past year demonstrate, the risk of information loss or theft from laptops, PDAs, phones, converged devices, and tablets is increasing rapidly. Organizations should balance the growing requirement for mobility with sensible policies on mobile usage and security, along with technology to enforce the policies. While more organizations have mobile policies than two years ago, comparatively few companies have invested in technology to manage and protect the devices.

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