(Length: 14 pages)

August 18, 2004

Two-Speed Europe: Why 1 Million Jobs Will Move Offshore

by Andrew Parker

with David Metcalfe, Sonoko Takahashi


Executive Summary (This is a document excerpt)

As European firms — especially in the UK — ramp up their spending with offshore service providers in countries like India, they will increasingly displace substantial numbers of employees from their current roles. Europe will lose a cumulative 1.2 million jobs to offshore locations by 2015 — with the lion's share of the impact falling in the UK. Financial firms will move most aggressively offshore. Computing and clerical staff will suffer most. Protectionist measures will fail, as inventive companies use stealth tactics to avoid the barriers put in their way. Despite the pain involved in job losses in Europe, the European countries that use offshore services least — such as France and Germany — will likely lose as a result, as aggressive offshore user countries like the UK get an economic boost from offshore efficiencies.

TABLE OF CONTENTS

NOTES & RESOURCES

itemEurope Faces A Two-Speed Offshore Process

itemOffshore's Job Impact Zeroes In On The UK

itemEurope Divides Into Three Offshore Job Impact Zones — One Fast, Two Slow

itemUK Finance Firms Will Lead In Moving Jobs Offshore

itemIT Workers Take The Biggest Hit

itemClerical And Admin Staff Get Burned

itemStrict Labor Market Regulations Will Slow Offshoring — Not Stop It

WHAT IT MEANS

itemEurope — Except For The UK — Takes Another Competitiveness Dive

itemSupplemental Material

Forrester surveyed 247 user companies and interviewed 19 international, European, and offshore service providers, including Accenture, CSC, Cognizant, EPAM Systems, Infosys, Reksoft, T-Systems, Tata Consultancy Services, and Wipro Technologies.

Related Research Documents

itemMapping Europe's Offshore Spending Impact

July 7, 2004, Trends

itemEurope's Offshore Outsourcing Plans: Business Technographics® Europe

June 21, 2004, Data Overview

itemNear-Term Growth Of Offshoring Accelerating

May 14, 2004, Trends

itemForecasting Europe's Outsourcing Stampede

November 13, 2003, Report

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Analyst: Andrew Parker
Technology: IT Services, Systems Integration
Special Feature: Forecasts
Geography: Asia Pacific, Europe

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