Executive Summary (This is a document excerpt)

Most firms' desktops and mobile devices will become increasingly diverse and will connect from access points outside of firewalls. Managing and securing these devices, and provisioning users with the right applications and tools, will require much more robust and integrated management tools than most firms have currently deployed. Endpoint security, including patch management, will also become critical as firms struggle to defend far-flung client devices. Companies that are evaluating client systems management suites should focus on products that offer a unified architecture, open standards for integration with other systems, and strong support for mobile and remote systems.

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