Executive Summary (This is a document excerpt)

Despite pressure from both suppliers and customers to migrate toward electronic invoice presentment and payment (EIPP), many firms remain reluctant to make the move. Our advice: Get on with it. Companies with EIPP implementations already in place have found enormous benefits that lead to competitive advantage. Suppliers get significantly improved cash flow and better-served customers. Payers find greater efficiency and improved operations. Both are finding dramatic cost savings. Companies should shed their reluctance and start reaping the benefits. Those that have not started are already behind their competitors.

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