For Business Process & Applications Professionals
(Length: 4 pages)
September 27, 2004
Hosted Versus Licensed CRM: Cost And Implementation Tradeoffs
by Liz Herbert
with Christine Ferrusi Ross, Erin Kinikin
Executive Summary (This is a document excerpt)
Hosted CRM has a lower upfront cost and is quicker to implement than traditional licensed software. But which option is more cost-effective in the long run, and which option is the best choice for your firm?
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Special Features
1 Model
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