(Length: 6 pages)

April 20, 2005

It's Time For Travel To Focus On RSS — Here's Why

This is the first document in the "RSS In The Travel Industry" series.

by Henry H. Harteveldt

with Carrie Johnson, Chloe Stromberg, Sean Meyer

Executive Summary (This is a document excerpt)

RSS — Really Simple Syndication — offers travel companies a new B2C and B2B communications platform. To use RSS effectively, it's important to first understand the basics of this versatile, open-standards-based technology. Travel firms should care about RSS because it can help them deliver relevant content to users, provide spam-free communications, and reach the next generation of travelers — the earliest adopters of RSS.

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Analyst: Henry H. Harteveldt
Technology: Customer Experience, Social Computing & Web 2.0
Industry: Travel, Travel Technologies
Geography: Asia Pacific, Europe, North America

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