December 29, 2004

When Will The Phone And PDA Merge?

Today — But The Appeal Of These Smartphones Will Be Limited

by Charles S. Golvin, Paul Jackson

with Chris Charron, Tenley McHarg

Executive Summary (This is a document excerpt)

PDAs and phones seem to be on a collision course as PDAs get connectivity, phones get bigger screens and richer operating systems, and device makers experiment with new form factors that attempt to marry the two. These integrated devices form the bulk of the "smartphone" category. However, the majority of both mobile phone and PDA users are consistent in saying that they are not interested in this marriage — each device fulfills a different need. While PDAs will continue to integrate phone features that reinforce the device's core functions and smartphones will appeal to PDA owners who crave a single device, the majority of phone manufacturers will pick and choose those PDA attributes that make sense for individual customer segments.

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