(Length: 12 pages)

July 29, 2005

VoIP Liberates Voice From The Phone

As An Application, VoIP Will Permeate Other Devices And Activities

This is the second document in the "Consumer Voice Over IP, 2005" series.

by Maribel D. Lopez

with Chris Charron, Jennifer Joseph

Executive Summary (This is a document excerpt)

Despite a huge media splash, Voice over IP (VoIP) adoption will lag market hype — serving only 11% of US households in 2010. Operators will only realize the potential of VoIP when they move beyond offering cheap phone service to extend voice into other devices like gaming consoles, appliances, and cars.

TABLE OF CONTENTS

NOTES & RESOURCES

itemThe Consumer VoIP Market Is Overhyped

itemThe VoIP Reality Doesn't Live Up To The Vision

itemVoIP Will Reshape The Communications Industry

itemVoIP Breaks Carriers' Lock On The Communications Market

itemCarriers Must Embrace The Change To Survive

itemThe Future: Anything Can Have Voice

itemTelcos Shift Focus From Price To Extending Communications Services

itemOther Industries Create New Value By Voice-Enabling Products And Services

WHAT IT MEANS

itemFull Replacement Of Traditional Phone Service Will Take Decades

itemSupplemental Material

Forrester interviewed 18 vendor companies, including: AOL, AT&T, Bell Canada, Comcast, Cox, EarthLink, Level3, Packet 8, Popular Telephony, Qwest, SBC, SIPphone, TelTel, Verizon, Vidéotron, Vonage, Yahoo!, and Zoom.

Related Research Documents

itemWho Wants To Buy VoIP?

January 10, 2005, Trends

itemSurviving In The New US Communications Market

March 31, 2004, Trends

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Technology: Communications Infrastructure, Networking, Telecommunications Services, Unified Communications, Voice Services
Industry: Consumer Technology
Geography: North America
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