(Length: 2 pages)

December 8, 2004

Texas Online Leads State Government Solutions For Spanish Speakers

by Ron Rogowski

with Harley Manning, Michelle Amato


Executive Summary (This is a document excerpt)

How well do state governments cater to their Spanish-speaking constituents online? To find out, we looked for Spanish-language content on all 50 state Web sites and were met with disappointing results. Out of only four state sites that link to Spanish-language content from their home pages, Texas alone provides a full Spanish-language solution for its online constituents. We spoke with the leaders behind Texas Online, who treat their Spanish-language portal as an integrated part of their site and fund the effort with transaction revenue.

Buy Risk-Free

Download and print PDF immediately. Price: US $199

Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.

Already a Forrester Client?
Log in to read this document.

Add to cart

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Analyst: Ron Rogowski
Technology: Customer Experience, Web Site Design
Industry: Government
Geography: North America

Upcoming Teleconference:
The Customer Experience Review, Q4 2009
Thursday, December 17, 2009
corner border corner
Ratings and Comments
NOT YET RATED
corner border corner