January 4, 2005

Forrester Wave™: eProcurement Solutions

Rating The Vendors Of A Mature, But Still Important, Buy-Side Application

by Andrew Bartels

with John Ragsdale, Laurie M. Orlov, Natalie Lambert, G. Oliver Young

Executive Summary (This is a document excerpt)

Pity the poor eProcurement application. Once heralded as the app that would revolutionize how companies buy goods and services, it now is often viewed as a mere electronic order-placement tool. Revenues from eProcurement applications have been flat or declining since 2001, and that trend will continue through 2008. However, eProcurement applications still have a critical role in successful sustained purchasing management. Potential buyers or upgraders of an eProcurement solution face two categories of solution providers: 1) licensed software vendors like Ariba, Oracle, PeopleSoft, and SAP, and 2) hosted software service providers like ICG Commerce, Ketera Technologies, and Perfect Commerce. We used the Forrester Wave methodology to evaluate seven vendors and their products to help potential buyers find the appropriate solution based on company needs and requirements. Overall, the licensed software vendors have stronger current offerings, with SAP slightly lagging behind, while hosted service providers offer a lower cost and easier implementation. Since each buyer's needs will be different, the Forrester Wave tool allows buyers to change the weights assigned to different decision criteria to identify the best choices for their situation.

Buy Risk-Free

Download and print PDF immediately. Price: US $1749

Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.

Already a Forrester Client?
Log in to read this document.