December 17, 2004

It's About Time: Operational BI

Responding In Minutes Or Seconds A Challenge To BI In Operations

by Keith Gile

with Philip Russom, Lucy Fossner, Colin Teubner

Executive Summary (This is a document excerpt)

Business intelligence (BI) solutions have a long history of serving strategic decision-making, but less of a history with tactical decision-making. The next evolution is toward operational decision-making, which is a challenge because of the short time period — down to minutes and seconds — in which a decision must be made and acted on.

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