Executive Summary (This is a document excerpt)

An increasing number of North American and European companies are looking to Indian vendors for SAP implementation and maintenance support. While most of the top-tier and many of the midtier Indian vendors have the requisite functional and technical SAP expertise, most of them lack expertise in business process modeling or re-engineering to support the initial phases of an SAP implementation, especially in the business blueprinting section. In addition, only a few of these vendors have the global reach necessary for a truly global rollout or implementation. To assess the state of the Indian SAP services market and see how the vendors stack up against each other, Forrester evaluated the strengths and weaknesses of the top SAP service providers in India. Included in this report is an interactive vendor comparison tool that provides detailed product evaluations and customizable rankings.

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