Length: 6 pages For Information & Knowledge Management Professionals
Kyle McNabb March 10, 2005
Web Content Management Adoption In 2005
Survey Identifies Vendor Satisfaction Concerns
by Kyle McNabb
with Connie Moore, Lucy Fossner

This is a document excerptEXECUTIVE SUMMARY

In January 2005, Forrester surveyed 55 North American and European IT decision-makers in large enterprises about their planned Web content management (WCM) usage. An overwhelming majority of firms plan to increase their Web content management deployments to address new needs, yet more than one-third are dissatisfied with their current implementations, and fewer are planning new deployments with their existing vendors. Vendor market share is up for grabs as product selection will be based less on established relationships and more on Web content production and delivery capabilities.

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Analyst: Kyle McNabb
Technology: Enterprise Content Management, Information & Knowledge Management, Web Content Management
Geography: Asia Pacific, Europe, North America

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