Executive Summary (This is a document excerpt)

Today, more than 85% of a typical S&P 500 company's market value is the result of intangible assets. For many companies, the bulk of these intangible assets is its people, its human capital. It is no longer what you own that counts but what you know. This is particularly critical in IT organizations, because it is the technical expertise and experience of the IT staff that means the difference between success and failure. With the economy improving and IT budgets rising, competition for IT talent, especially in key skill areas, is bound to intensify. At the same time, the improving hiring picture in IT will most likely mean higher turnover, as many unhappy IT staffers who have seen workloads increase while compensation and benefits stagnate will put even more pressure on IT management. However, by employing human capital management best practices, IT management can differentiate their organizations and gain competitive advantage in the recruiting and hiring of top IT talent, retain a greater percentage of their existing talent, and improve the execution of their strategic goals.

Buy Risk-Free

Download and print PDF immediately. Price: US $499

Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.

Already a Forrester Client?
Log in to read this document.