Executive Summary (This is a document excerpt)

Over the past 10 years, commerce platforms have evolved into much more than just a shopping cart to manage transactions. Today, they are the key to building a whole new sales channel that can stand alone or work in conjunction with existing channels. To assess the state of the commerce platforms market and see how the vendors stack up against each other, Forrester evaluated the strengths and weaknesses of top commerce platform vendors across 200 criteria. The result: ATG and IBM lead the pack for B2C-focused sites, and IBM, Oracle, and SAP provide the strongest options for B2B sites. Included in this report is an interactive vendor comparison tool that provides detailed product evaluations and customizable rankings.

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