(Length: 13 pages)

October 5, 2005

B2C Email Marketing In Europe: 2004 To 2010

Drivers Of The European B2C Email Marketing Space

by Fiona McDonnell

with Jaap Favier, Michèle Bouquet

Executive Summary (This is a document excerpt)

The market for email services in Europe will more than double in the next five years to €1.25 billion, as more consumers go online — and, in particular, as they upgrade to broadband and become more receptive to content-rich emails. Marketers will also drive the market to further develop the sophistication of this two-way channel. Vendors and brands will work more closely to find a place in the discerning consumer's inbox.

TABLE OF CONTENTS

NOTES & RESOURCES

itemConsumers And Marketers Look For An Email Balance

itemConsumers Actively Manage Their Email

itemB2C Firms Routinely Use Email Marketing

itemB2C Email Marketing Will Double From 2005 To 2010

itemSpending On Email Will Rise In Absolute Terms, But The Cost Structure Will Change

itemMarketers Will Pursue Quality Before Quantity

itemVendors Will Increase Their European Presence And Fine-Tune Offerings

WHAT IT MEANS

itemESPs Will Become Business Partners — Not Simply Service Suppliers

itemSupplemental Material

Forrester interviewed nine vendors, including: Bigfoot Interactive, Critical Path, Digital Impact, DoubleClick, e-Dialog, and Responsys.

Related Research Documents

itemUS Online Marketing Forecast: 2005 To 2010

May 2, 2005, Trends

itemEuropean Residential Broadband Forecast: 2004 To 2010

December 21, 2004, Market Overview

itemThe Best Email Marketing Service Providers

June 30, 2004, Tech Choices

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.
Technology: Interactive Marketing, Marketing & Advertising
Industry: Business-To-Consumer eCommerce, eBusiness/eCommerce, Retail
Special Feature: Forecasts
Geography: Europe

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Special Features

2 Forecasts

Research on future technology trends or innovation

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