Executive Summary (This is a document excerpt)

Process-centric SCM solutions unite software configuration management (SCM) and software change management, thereby enabling task orientation, traceability, and process automation throughout the development life cycle. To assess the state of the process-centric SCM market, Forrester evaluated the strengths and weaknesses of top process-centric SCM solutions across 121 criteria. The result: IBM's solution is both the strongest overall solution as well as the most widely used. The primary area in which IBM is weak — process customization — is a notable strength for the other vendors we evaluated. Microsoft's much anticipated market entry won't create much churn in installed bases, but it will grow the overall market — by providing smaller Microsoft shops that haven't previously used process-centric SCM with an affordable, tightly integrated alternative.

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