For Information & Knowledge Management Professionals (Length: 22 pages)

June 29, 2005

A 10-Step Collaboration Strategy Work Plan

by Erica Driver

with Connie Moore, Lucy Fossner


Executive Summary (This is a document excerpt)

Trying to develop an enterprise collaboration strategy can be an exercise in frustration. Issues like culture, politics, and inertia sometimes get in the way, thwarting even the most diligent efforts. But these problems can be minimized by breaking the strategy development process down into a set of clear work steps that start with defining and scoping collaboration and end with defining new processes and procedures to support new technologies. Taking a phased approach is a smart option for large organizations or in situations where the scope is very broad.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemDevelop An Enterprise Collaboration Strategy Before Choosing Technologies

itemA 10-Step Collaboration Strategy Work Plan

itemTake A Phased Approach In Large Firms Or When The Scope Is Very Broad

recommendations

itemWatch Out For The Culprits: People And Process Issues, Lack Of Planning

itemSupplemental Material

Forrester reviewed the work plans of several large organizations and spoke less formally with dozens of additional organizations about developing collaboration strategies. We spoke with Celanese, MITRE, and others that wish not to be named.

Related Research Documents

itemThe Information Workplace Will Define The World Of Work — At Last!

June 1, 2005, Forrester Big Idea

itemTrends 2005: Collaboration

December 10, 2004, Trends

itemRoad Map To An Enterprise Collaboration Strategy

August 2, 2004, Best Practices

itemStop Experimenting And Develop A Collaboration Strategy

February 19, 2004, Quick Take

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Technology: Enterprise Collaboration, Information & Knowledge Management
Geography: Asia Pacific, Europe, North America

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