May 5, 2006
The Four Stages Of Enterprise Managed IP Communications
Service Provider Process Automation Is The Key To Managed IP Communications
by Phil Sayer
with Cliff Condon, Elizabeth Herrell, Randy Heffner, Andrea Carini
Executive Summary (This is a document excerpt)
European service providers are promising "on demand" pricing models for managed IP communication services to enterprises. Forrester spoke with 21 service providers vying for position in this emerging market, reinforcing our view that enterprises adopt managed IP communication services in four stages. Savvy enterprises that understand the characteristics of these stages are better prepared to make decisions about the quality and cost tradeoffs of their communication requirements. This helps them better differentiate the "best fit" among service provider propositions and accelerate their unified communication goals.
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WHAT IT MEANS
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Forrester interviewed 21 service providers and five user companies, including: AT&T, Avaya, BT, Cisco, CSC, Dimension Data, HP, IBM, Siemens, Swisscom, and T-Systems. Related Research Documents
March 28, 2006, Trends
January 10, 2006, Market Overview
December 23, 2005, Trends
November 7, 2005, Forrester Big Idea
July 1, 2005, Trends |
Enterprises Turn To IP Communications For Productivity GainsFind Documents In Related CategoriesThis document falls under the following categories. Click on a link below to find similar documents. |
Original air date: Thursday, August 20, 2009
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