Forrester: - Making Leaders Successful Every Day

Hospital comparison tools that arm members with hospital quality information and support hospital selection are a "must-have" feature of consumer-directed health plans (CDHPs). To assess the state of the hospital comparison tools market and determine how the vendors stack up against each other, Forrester evaluated the strengths and weaknesses of top hospital comparison tool vendors across 29 criteria. The result: Subimo and WebMD Quality Services lead the pack in terms of both breadth and depth of quality data and usability of their tools. Included in this report is an interactive vendor comparison tool that provides detailed product evaluations and customizable rankings.