For Business Process & Applications Professionals (Length: 5 pages)November 22, 2005 Midmarket Sales Force Automation Scorecard Summary: Sage CRMKey Findings From "The Forrester Wave™: Midmarket Sales Force Automation, Q4 2005"by Liz Herbert with John Ragsdale, Jessica Harrington Executive Summary (This is a document excerpt)Sage CRM, formerly ACCPAC CRM, is the only vendor in this evaluation that offers the same solution as a hosted offering or an on-premise deployment. It is also one of three products in the Sage Software CRM family, which also includes ACT! at the lower end and Sage CRM SalesLogix for the larger-size businesses in the small-and-medium-size-business (SMB) category. Like other vendors in the hosted space, Sage CRM provides easy-to-use wizards, aimed at business users, for setup and configuration. On the downside, more sophisticated customizations will require coding — and are only possible with the on-premise version.
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Original air date: Friday, May 02, 2008 This scorecard summary is featured in: The Forrester Wave™: Midmarket Sales Force Automation, Q4 2005 View vendor summaries for other vendors in this Forrester Wave: FrontRange, Maximizer, Microsoft CRM, Onyx, Pivotal, Sage CRM, SalesLogix, and Siebel
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