(Length: 18 pages)

March 6, 2006

Storage Service Providers Rise From The Ashes

Firms Will Outsource Undifferentiated Storage Tasks To Stay Competitive

by Stephanie Balaouras

with Laura Koetzle, Sarah Bernhardt


Executive Summary (This is a document excerpt)

Today, a number of pressures are fueling renewed interest in storage outsourcing and third-party storage hosting. With IT budgets and staffing levels that are stagnant or slow-growing, most IT departments are struggling to acquire, manage, and protect massive storage infrastructures while responding to new business demands. Therefore, they are once again considering outsourced storage as an alternative. Outsourcing storage can relieve the pressures burdening IT departments, but firms must identify the undifferentiated storage tasks suitable for outsourcing and develop criteria for selecting a service provider. A host of storage service providers ranging from large system vendors to niche providers have re-emerged to meet this demand with standardized storage service offerings for remote management, backup, replication, and archiving. Given that there is no clear leader in this marketplace today, each provider has an opportunity stake out a dominant position by building out offerings in key areas with straightforward, pay-per-capacity pricing.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemThe Storage Service Provider Market Grows Explosively, Then Flames Out

itemEnterprises Must Meet Increasing Storage Demands With Flat IT Budgets

itemStorage Service Providers Re-Emerge

itemWhat Services Do SSPs Provide?

itemSSPs Range From System Vendors To Niche Providers

recommendations

itemCIOs: Outsource Undifferentiated Storage Operations

itemHow To Select A Storage Service Provider

WHAT IT MEANS

itemThe SSP Market Will Grow Steadily But Won't Displace Internal Deployments

itemSupplemental Material

Forrester interviewed 10 vendor companies including: AT&T, British Telecommunications, Hewlett-Packard, IBM, Iron Mountain (including LiveVault), NTT America, NTT Communications, SunGard, and Verizon.

Related Research Documents

itemThe Forrester Wave™: Message Archiving Hosted Services, Q1 2006

January 31, 2006, Tech Choices

itemIron Mountain Acquires LiveVault

December 1, 2005, Quick Take

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Analyst: Stephanie Balaouras
Technology: IT Infrastructure & Operations, IT Services, Storage & Data Management, Storage Management
Geography: Asia Pacific, Europe, North America

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