Executive Summary (This is a document excerpt)

With two-thirds of employers currently or planning to include disease management (DM) programs in their health benefit offerings, health plans — employers' go-to source for DM services — should be elated. But health plans know this is not a done deal, given employers' current skepticism about DM's claims of improved health and lowered cost. To continue selling DM as a smart health strategy to employers and build their internal business case for DM investments, health plan DM leaders must adopt systematic evaluation standards and prove the value of DM once and for all.

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