November 3, 2005

Make IT Matter For Business Innovation

How To Boost The IT Organization's Contribution To The Enterprise

This is the second document in the "IT's Role In Innovation" series.

by Laurie M. Orlov

with Navi Radjou, Tom Pohlmann, Samuel Bright

Executive Summary (This is a document excerpt)

Business execs don't believe that the IT organization contributes business innovations to their firm. Not surprising given that IT allocates less than 25% of its budget toward "new" work — activities not classified as maintenance and ongoing operations. But IT's key and unique assets — broad knowledge of the business, awareness of technology, and the ability to detect solution potential — are invaluable innovation-enabling capabilities. This document outlines steps IT must follow to recover its innovation potential with changes that span people and organization, process, and technology. Where to start depends on the type and status of the IT organization today.

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