Length: 13 pages For Information & Knowledge Management Professionals
Erica Driver December 20, 2005
The Forrester Wave™: Message Archiving Software, Q4 2005
Evaluation Of Top Message Archiving Software Vendors Across 74 Criteria
by Erica Driver
with Connie Moore, Lucy Fossner

This is a document excerptEXECUTIVE SUMMARY

Message archiving software can help organizations achieve regulatory and corporate policy compliance, reduce the cost of eDiscovery, and reduce storage costs through mailbox management. The top six message archiving software vendors are Computer Associates, EMC, IBM, Open Text, Symantec, and ZANTAZ. To see how these vendors stack up against each other, Forrester evaluated their strengths and weaknesses across 74 criteria. The result: Symantec and Computer Associates come out on top because they meet multiple business requirements with top-notch functionality and provide message archiving in the context of a broader solution — in their cases, information life-cycle management (ILM). Included in this report is an interactive vendor comparison tool that provides detailed product evaluations and customizable rankings.

TABLE OF CONTENTS

NOTES & RESOURCES

itemMarket Catalysts — Regulatory, Legal, And IT Cost Savings

itemFirms Must Choose Among Hosted, Pure-Play, ECM, And ILM Options

itemMessage Archiving Software Evaluation Overview

itemEvaluation Criteria

itemEvaluation Methodology

itemEvaluated Vendors

itemSymantec And Computer Associates' Products Lead The Market

itemVendor Profiles

itemLeaders

itemStrong Performers

itemContenders

itemSupplemental Material

Forrester conducted message archiving software evaluations in Q2 through Q4 of 2005. We interviewed vendor companies Computer Associates, EMC, IBM, Open Text, Symantec, and ZANTAZ. We also interviewed reference customers for each vendor.

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Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.
Analyst: Erica Driver
Technology: Enterprise Content Management, Information & Knowledge Management, Messaging, Retention Management
Geography: Asia Pacific, Europe, North America

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View vendor summaries for: CA/iLumin, EMC, Open Text, and Symantec


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