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(Length: 18 pages)
January 20, 2006 Digital Business NetworksA Framework For Firms Competing As Networks Of SpecialistsThis is the first document in the "Digital Business Networks" series. with Laurie M. Orlov, Samuel Bright Executive Summary (This is a document excerpt)Firms increasingly operate and compete as part of networks of functions and companies —Forrester calls these Digital Business Networks (DBNs). Organizations participating in DBNs provide one or more of three specialist services: brokerage for orchestration, transformation for value creation, and customer interactions for responding to the ultimate customers' needs. And to be successful as DBN specialists, firms will adopt well-defined and reusable frameworks to work with other DBN specialists. These "relationship wrappers" will operate at the boundary of functions and firms, providing bilateral contractual stability for rules of engagement, two-way service-level agreements (SLAs), and operating interfaces. Buy Risk-FreeDownload and print PDF immediately. Price: US $499 Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase. Already a Forrester Client?
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Archived Teleconference:
Globalization Strategies For IT
Original air date: Thursday, October 29, 2009 Also in this series:
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