March 22, 2006

The Three Archetypes Of IT

Targeting IT's Role To Match What Business Wants

by Laurie M. Orlov

with Alex Cullen, Bobby Cameron, Heather Liddell, Tom Pohlmann, Samuel Bright

Executive Summary (This is a document excerpt)

From the outside looking in, all IT organizations appear to have the same reason for being. But CIOs must understand that there is no one type of IT organization right for all enterprises and all industries. Instead, there are three clear archetypes for successful IT organizations: Solid Utilities, Trusted Suppliers, and Partner Players. Understanding which is which helps articulate IT strategy, dictate tradeoffs, and help IT achieve its goal of running more like a business. Top management expectations dictate which type is right — but overall IT maturity constrains or enables performance within each archetype.

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