Executive Summary (This is a document excerpt)

AOL, with over 20 million subscribers in the US, is currently the largest US ISP. It provides its customers with many options — including wide-ranging audio and video content and robust security protection — which make it a good choice for families and consumers who want to get all of their online content in one place. AOL also leads the ISP market in mobile access to content and services. However, as primarily a dial-up ISP, AOL faces the risk of losing subscribers who want to migrate to broadband.

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